JEH

16 hours ago, voljeep said:

are these shipboard medical center expenses?

do/did you have other primary insurance?

Blue Cross covered the majority  of my expenses , all ship board charges were paid. 

Had a medical  emergency  during a cruise in February  and am still waiting  for reimbursement  for expenses  incurred .  I call every 4 weeks to check on the status  of my claim. Every time I get the same response   "Oh yes , we're  working  on it."  Good luck to all who filed claims with Aon.

22 hours ago, fairie1960 said:

I filed a claim with AON infinity on 03 August - very straightforward, disembarked due to positive COVID test.  Submitted all the paperwork/proof and got the standard "Apologies for the wait time, we're processing a significant number of claims currently.  Waited 21 days and called, told it's "still taking a long time, they've received my paperwork and will contact me if they need anything else". Advised to wait 21 BUSINESS days.  Waited the requested time and still nothing.  Not even moved from "Assigned Examiner" to "In Progress". Called for a third time and asked for a supervisor who told me they were working as fast as possible and asked for ANOTHER 30 days!  Waited those 30 days and called for a fourth time today.  Still NO ACTION and I got the same script read to me as before: "I do apologize for the wait time, I see here we have received your paperwork and we are working as quickly as possible".  Asked for a supervisor again and she read me the same script, said it would be another 30 days and still couldn't tell me that I would have any results by then.  I'm pretty upset by now, it's been over 80 days with ZERO results or assistance.  Not happy that I have literally ZERO recourse and am at their mercy...needless to say, I will NEVER use them again and will be filing complaints with every agency and regulatory office I can.

Make sure you've allowed enough  time to get to your return flight. Last Saturday it took us 45 minutes to get through the TSA line.

Have a great cruise !

Thanks everyone  for all the information  you've  provided  and for sharing  your experiences with the Arrive Can program . I have been locked  out for the past week and finally  called Princess .  The Princess  Rep said no worries " We have techs on the pier  and on board the ship to get you into Arrive  Canada ." As an aside , she stated many people  are experiencing  problems  with this tracking system . 

See you on board the Crown on next Saturday ! 

On the 8/20 voyage also and at this point still looking forward to it. 

6 hours ago, cruisings8z said:

The simple fact is that they have known the entire season and still sell the original itinerary to this day. So people can quibble over minutiae about whatever parts she needs or whose fault it was. But the fact remains that people like myself, sailing Aug 20., are only hearing from Princess and our T. Agents 30 days prior. I found out yesterday. And nobody can say for sure until Princess makes an official decision, so.I don't fault my agent. So unless people are constantly in these forums or, like myself, decide to go on YouTube excited to learn about this cruise-- they are clueless until a month prior. Too late to cancel, although I myself wouldn't anyways. I even looked at reviews of my ship and at the time of purchase found nothing about this stuff. And most people won't delve so far as to read cruise hive or cruise radio daily. So YES there is a management problem in the form of delayed facts/communications. HOWEVER I am still SUPER excited and thankful to be cruising on her and have spent the last few weeks on pins and needles.

Wow what an unnerving  experience  you had. Thank you for sharing  it with us. It certainly is a Post all should read and take seriously .  Hope  you're  feeling better.

Booked on the Crown 8/19 /22  7 night from Seattle ,  the key to our happiness  is low expectations . Have done in past years 2 land sea cruises with Princess which were excellent . We're  not expecting  that and are using  credits. Hope things improve .

Have great cruise. Getting ready to sit on the phone with Princess  to straighten  the mess they're  making with crediting  out future  booked cruises with credits  earned from Princess  canceled  cruises.

Booked on the Crown for an August Alaska cruise .

Had our tests today for Sunday's embarkation. I remarked to the Tech about having to take the same test again on Sunday , she stated that's insane. It should be very interesting Sunday . 

Interesting  topic to be sure ,our boarding times has çhanged from  1:20 to 2 Pm in the last  2 days . Our hotel checkout  is Noon. We just going to show up and hope for the best  Safe travels  everyone ! 12 inches of Chicago's  snow is calling me.

Thanks to all  who have been posting valuable  information  to those of us who haven't  experienced  the new normal boarding procedures . 

Where on the HAL WEBSITE , I've  searched for 2/13/22 boarding  time but can't  find it.All help is greatly  appreciated . THANKS . 

Just now, Crew News said:

Boarding passes are issued about 90 days from Embarkation Day and will appear on your Navigtor app as well as the HAL website.  Nobody on this forum has been able to determine how they are assigned.  Be prepared for several changes of times before you cruise.

Haven't  received mìne.

Grateful  that the Ocean Ready disaster  is ending . 

Any chance the Tina Turner Concert will be shown ? I'm  a longtime  Princess cruiser and it's  been shown it seems  on every cruise   I've  been on.

Good question , I was hoping to arrive in Ft Lauderdale  3 days before our cruise but now might arrive 2 days before if there is a rapid testing CVS near the cruise terminal .  Any information  and ideas are greatly appreciated . 

I agree why have it mailed, it's  just one  more thing to remember . 

Cruising in January  and I'm getting  concerned that this MASSIVE FAILURE of a system will not be fixed by then. Thinking of cancelling  and booking w another cruise line. Good luck to all that are struggling . 

Thank you so much for posting your  experience .  I just up graded to new I Phone in anticipation  of having to need one for a January  cruise, oh well.

Maybe Princess  is starting to get tired  of reading  and hearing all the complaints they're  receiving about their new poorly designed system

I searched  yesterday  and could not find any prices for liquor .  How can Princess simply remove something  that was working  unless someone has decided to eliminate liquor for in cabin purchases ,

With an upcoming January  2022 , I have been reading all posts concerning the problems surrounding  the Medallion  App. There are so many problems and so few answers .  It makes me wonder as an Elite  is it worth the trouble  to continue to cruise Princess . 

Always travel with a pair of binoculars , one for me one for DW. On a recent cruise while relaxing on the balcony  I noticed the ship slowing down to a stop. I observed  that there was a 35 ft sailboat  of the port side. A tender was lowered and the sailboat was searched. No one was found abroad and we sailed on.My trusty binoculars  gave me a birds eye view of this mini drama