FeelingCruisy

1 hour ago, Liao said:

I would say in my experience, the vast majority of every employee I encounter have been so customer focused and beyond friendly, GR, cafe, bars, restaurants, shops, cleaning crew.  Sometimes even they can detect what kind of customer is in front of them, "horrid b11tches, don't get mad, get even, pretend to write their name down"...

I already knew I would get responses like yours when I wrote it.   I'm glad you have had all wonderful encounters but no need to take the extra step around and attack me just because I said what I said.   You don't know me.   

I'm at all not surprised by the reaction of the celebrity guest relations.   I would say from my experience, majority of them are rude and shouldn't really be the face of the ship.  For example, again, I found many of them don't even greet you, or smile, something a customer service person should.   I would say it's lack of care on their behalf.   I choose not to believe it's lack of training.   I also think they believe they're untouchables.  Recently, when I encounter a rude customer service person I tell them I would like to know your name when they did that just to rattle them a bit.  They DO KNOW WHY I asked because I'm sure they realize they're nasty.   And I pretend to write it down.   And yes, sometimes i do write them up at my final survey.  Why should I lie and say they are all hunky dory when there in fact horrid b1tches.   Or if I have an issue, I have found some guest relations just going through the motions hearing you rant on and I'm almost sure their mind is elsewhere and offer canned answers.   But they are messengers.  They should and need to pass it to the higher level and the higher level decides if its a legit problem that they should take action.   And sometimes the higher up levels don't really care, as I suspect is the case on the Silhouette, and so nothing is being pushed through for you.   So I'm not even remotely shocked you were treated badly by Abraham.   Don't get mad, get even.  Write him up at the final survey.  Write him up in the comment card today and see if there's a box you can drop the form in, or fold it in an envelope, seal it, and address it to the head of customer service department.    

Thanks everyone for the great information.

Thank you so much, and no penalties right?

Thank you so much

Stupid question, but they won't ask for more money from those who already booked as B3 right? And if they switch does that mean we also automatically get upgraded to A2 no charge ?

I have booked an excursion online and decided to cancel and pick another one.   Is there a way to cancel on my own or do I need to call Oceania to do so?  Thanks 

That's my guess too.

We booked an Oceania Marina for Jan 2025 cruise on deck 7.  We picked one of the extended balconies which we loved in the past.   Tonight I was browsing deck plans on Oceania's website and for both Riviera and Marina deck 7 it says Deck 7 Pre-2025 Voyages.  Just worried in case they reconfigure the room numbers and we end up in a different cabin without the extended balcony.  Anyone has any idea what the message means.  I called Oceania and got no help from them. 

I can't believe I'm reading this.  We a group of 6 was on the apex recently.   One of our friends who has a single cabin had the same problem.   Like you said, it got progressively worse until she complained.  Room attendant cleaned or cleared a blocked something outside her cabin (I didn't catch the details but I'll find out) and the smell was gone.   We had the same problem but since we open our balcony window most nights, it wasn't so bad.  This was Apex Barcelona to FLL 14 nights trans

Throughout the cruise, I'd tip my room cleaner depending on how I do at the casino, if I win I'll be sure to drop him a tip when I see him. I'm sure every little bit helps so always get a big thank you.  

My TA was able to hold a room for about 2 weeks 

Tried streaming.   (Need streaming software on phone).  Think I used basic internet.   I steamed a video I took and it worked but impossibility slow.  Perhaps better luck with high speed

43 minutes ago, dabear said:

What if you have a deluxe veranda without all inclusive & you upgrade to a sky suite. What do you get?

Luminae. Retreat. 

When we moved up, we got all the RS room amenities, butler, show shine, 2 bottle liquor,unlimited gelato and specialty dining.  We did not get upgraded from basic to premium drink package.   ( You can drink the premium in the lounge for free ).  Also no extra OBC.   No upgrade to the faster internet.  Of course you'll get luminae and retreat.  You pay more gratiity 

Can I use Azamara OBC at their casino (non cash able play chips or slot credit)?  Thanks

19 hours ago, SbbquilterUT said:

It will be interesting to see what happens over time.  Celebrity went that way and then backed off and is selling cruise only again.  We are booked on our first Oceania next August with cruise only as we rarely drink and do not want to be forced into ship tours.  Our decision on future cruises with O will likely depend on the necessity to buy things we don't want.  Having said that I am really looking forward to the cruise.

Exactly, we are on our first Oceania and really love it.   I don't drink at all and usually prefer to find our own private excursions.

As we know the new fare system is simply more with and without air.   Spoke to futures desk and confirmed that's the only 2 types of booking moving forward.  I expressed that some cruises don't want shore excursions from the ship or don't drink.  No solution, you'll just have to book it with the drink package (meal package) and excursion credits.  As I was told these group of customers will always come back to Oceania even if they disagree with the new booking system.  They'll always come back.   Anyway she said what customers can do if they don't like the system is to write it on the comment cards mid and end of cruise.  Just wrote mine.   

Bodrum Turkey.   City provides shuttle from port to the Bodrum Marina (castle) which is where the majority of the shops are.   You can also walk there for about 20 mins.   We walked back, passing through stores, restaurants, beaches, very easily done, paved road.

18 minutes ago, LHT28 said:

Do you read the Currents  for the daily activities?

Not really except the page where it tells you what time food is open and where.  Going to start reading.

20 minutes ago, LHT28 said:

Do you read the Currents  for the daily activities?

Found it. Headed there now. Lol

Just now, FeelingCruisy said:

Been on the marina for 3 days now.  Wasn't aware there was an afternoon tea.   Does it happen daily? Where & when?

Only just found the barista yesterday lol

Been on the marina for 3 days now.  Wasn't aware there was an afternoon tea.   Does it happen daily? Where & when?

You're right. I just called Oceania to verify and they said 7pm departure.  1 pm is the general boarding.   What threw me off was we were assigned 1130 am check in, and since we are nobodies, we thought we would be the last batch to check in before the ship says bye bye.  Rome - Istanbul Oct 21.

Thanks.   I just don't want any surprises as I noticed last night the ship departs at 1pm from the book they sent us and our time to check in is 1130 I think.  First time on Oceania and first time on a cruise where it departs from port so early.   We are used to the 5 pm departures.