I feel this a lot. This is our first cruise - mine, my husband, and one of our friends (we'd invited two others but life got in the way for them) - with Celebrity. I've been tracking on these boards in anticipation of our cruise on 1/28 but started getting more concerned when I first read about the dinner buffet cutbacks. As a group, we don't particularly care for a long sit down dinner each night. We do prefer the casual grab and go option of the buffet, having done both with RCI.
I reached out to my TA, who looked into it and came back with an answer for Celebrity last week. Because my TA is amazing, SHE emailed ME today and said "so I reached out again...." and confirmed that they say they're doing "theme nights" on the buffet. So I hopped back on the boards and, who knew! One of the lead topics was about the ship we're going to be on and how hamstrung the buffet has been.
The fact that this all happened AFTER final payment without any recompense is very frustrating. This buffet is not for us.
I will say, though, that our TA went to bat for us and we're less frustrated than we were, say, yesterday.