curry767

Yes Disney are renound for their awesome IT.

I put the website up at 7am this morning on multiple devices and the best I got in was at 840 AEST and it is still unusable

Anyone getting in to the booking website, I thought it opened at 8am AEST

If you have been disappointed by the removal of DD, perhaps you should ask for compensation?

You can't, as the disclaimer in the booking basically says RCI can change whatever they want.

We are sorry that the Dynamic Dining modifications remain a concern. However, we have confirmed that when Ovation of the Seas repositions to Australia it will revert back to Dynamic Dining Choice and Dynamic Dining Classic. We believe listening to our guests is the key to continued success. Please accept our apologies for the disappointment our previous response may have caused.

After your response I emailed the person in the executive office I had been conversing with about the removal of Dynamic Dining indicating someone from RCI had advised it would be reinstated. I asked has the removal decision been reversed, this is the response I received:

"Good morning Mr. xxxx,

Thank you for taking the time to follow-up with me.

Our decision regarding Dynamic Dining has not been changed for any of our markets. I am sorry for any misunderstanding.

Best regards,

xxxx xxxx

Executive Office

xxxxx@rccl.com

Phone:1.800.256.xxxx, ext.xxxx"

Remember this is the Executive Office, which is Mr Bayley's (President & CEO) offices.

Read in to this what you will, but I suspected this all along. I am now 100% certain Dynamic Dining will not be on any Ovation cruise this Australian Season. I initially queried to this so called change because it is 100% opposite to what was announced previously and I wondered if the person who wrote the response to Avalon had their dining terminology mixed up. RCI previously indicated that DD would remain for the Chinese market and it would change to My Time Dining during the cruise to Australia from Singapore.

By the way, I removed all the contact details this time, as last I time I posted something from this person in the Executive Office my post was deleted by the moderators.

It is possible that there would be a new set of menus, combining items from all 4 DD menus each night, or rotate the current menus, e.g. Tonight every restaurant serve the Grande menu and it is formal night, then tomorrow the Silk menu etc.

Based on the sample menus from the official FAQ, it doesn't look like it.

Hardly any Asian, Silk style dishes at all. To me it looks pretty much like the bog standard RCI menus

http://creative.rccl.com/Sales/Royal/Anthem/Dynamic_Dining_Menus.pdf

Upcoming cruise on Ovation.

Just wondering which one of the pay restaurants is open for lunch on day 1 on the Quantum Class ships?

Here is the reply to my question put to RCI:

Thank you for contacting the Executive Office of Royal Caribbean International. I am pleased to be handling your correspondence on behalf of Mr. Bayley.

 

We are happy to learn that you will be joining us on the Ovation of the Seas in December. We appreciate your feedback regarding our Dynamic Dining program. We are always looking for ways to enhance our guests’ vacation experience, but we have not made any changes to the dining structure for Ovation of the Seas. In the event we decide to make any modifications we will advise our guests immediately. Additionally, I have reviewed your reservation and found that your dining option is Dynamic Dining.

 

Best regards, Janice Vilchez

Executive Guest Relations | Executive Office 1-888-767-4644, ext. 11507 | jvilchez@rccl.com

I have a question about this : "We find that a little inconvenient, so we just bring a spare keycard with us from a previous cruise

and leave it in the slot at all times."

 

I think this is a great idea and I already have our "previously cruise card ready)..What does your room steward think about this? Doesn't he/she need to put their own card to activate the temp when coming in to clean etc..? I also heard somewhere that it's used in a similar fashion for the lights as well.

As someone who is in the travel industry you should always put a card in the slot when you are not in the room. Besides the AC not running, any hotel employee can see when you are not in your room.

Just received the following response to my complaint about removing DD.

They couldn't even get my name right, obviously a cut and paste with someone else's name

Dear Mr. Adamo:

 

Thank you for contacting the Executive Office of Royal Caribbean International. I am pleased to be handling your correspondence on behalf of Mr. Bayley.

 

We appreciate your feedback regarding Dynamic Dining on Anthem of the Seas. We pride ourselves on always pushing the boundaries of innovation and creating amenities and experiences that exceed the expectations of our guests. We have some exciting plans to enhance the overall dining experience for you and all our guests on Anthem of the Seas and across our entire fleet. These enhancements are being made after careful consideration of our guests’ feedback and desires to have the widest range of flexibility and choice. We will be revealing the details of the program in the first week of May and will contact you personally to assist you with any questions you might have.

 

Mr. Adamo, we appreciate you taking the time to write to us and look forward to welcoming you onboard in October. Enjoy the rest of your week.

 

Best regards,

 

Janice Vilchez

Executive Guest Relations | Executive Office

1-888-767-4644, ext. 11507 | jvilchez@rccl.com

Last year on Radiance our 6 year did what she wanted if she wasn't interested in the planned activity

My takeaway is they are still making money even after offering a 50% discount!

Clearly demonstrates the value in the drinks packages, NOT!

I wonder what they'll call it by the time Ovation gets to Australia.

My Ovation booking ex Sydney in December changed from DD to MTD on my booking webpage a couple of weeks ago. No correspondence explaining the change.

Kids are allowed in Chops. The only restaurant that kids are not allowed is Chefs Table and the specialty dinners with wine pairings.

From the RCI Website

9. Are children allowed to dine in our Specialty Restaurants?

Chops Grille and Portofino: All guests 13 and over are welcome; children under 13 years may book only before 7 p.m. Thereafter children under the age of 13 are not allowed. All guests under 18 years of age must be accompanied by a parent or guardian.

On Radiance last October we took both our kids (6 & 3) to all speciality restaurants with the exception of Chops. They did state in the daily program that kids were not allowed in Chops, but like everything, I bet it wasn't enforced. However we did Chops twice and didn't see any kids.

I'd also recommend Giovanni's for a 10 year old, however if you want something different and they are good eater then maybe Izumi would be good too.

They start decorating the ship the day after Thanksgiving.

Different for Australian cruises, as we don't celebrate Thanksgiving?

Hadn't thought to think about ornaments but thanks for pointing this out to me, will need to get planning.

Thanks for the replies.

We are travelling with 7 & 4 year olds, so obviously looking to make sure they have a great day.

Cheers

Which is why what they've done now (classic rotational and choice dining) really should make people happy. I'm NOT happy they are getting rid of it!!!

Spot on!

Disregard

Already Stated

MTD is basically like DD where you pick your own time for dinner each night. But the question is.........will it be in just ONE restaurant or will we be able to enjoy all 4 free restaurants and will the menus be different in each restaurant.

Yes I understand that having used MTD last year on Radiance. Surely if they were going to be different on the Quantum class then they would call it something different like say, Dynamic Dining! MTD is a well established procedure and I can only think we will end up with one menu in all 4 complimentary's.

Time will tell.

He really didn't say much about DD just that the name may change to MTD in the coming weeks or months.

It's already happened. My December Ovation cruise that was booked under DD is now listed as MTD. :(

Hi all,

Taking our first Christmas cruise this year.

We will be on Ovation ex Sydney and I am keen to hear the usual RCI procedure on Christmas Day. Any do's and don'ts would be greatly appreciated too.

I should add we will be at sea on Christmas Day.

Thanks in advance.

Yes.

Thank you

B2B guests, wedding parties, suite guests & Pinnacle members, D+, and down.

Does suite guests include junior suites?

Hi there,

Dinning reservations have just opened up for my Ovation cruise in December and frustratingly, I cannot book anytime between 1730 & 2000 for a table of 4. If I put 2 or 6 people then all times are available. This is the same for all specialty restaurants.

I have 4 adults spread across 2 cruise reservations and 1 reservation has 2 kids included. Kids won't be coming to the specialty restaurants, so I just want a table of 4 at 7pm. So I think I have two options:

1. Book 2 tables of 2 and hope they can be merged, but won't know till I get on the ship.

2. Book a table of 6 and then amend to 4 once onboard asking for a refund to credited to the ship account for the surplus 2 seats.

What would you do? Anyone got history on getting tables put together at last minute?

Cheers