DanaPointBob

April 26, 2017

I watched a cruise vlog and they had a veal ravioli in cheesy cream sauce. Is that just an Alfredo's thing or has anyone seen in on other ships? Just curious. It looked amazing!

It's been on menus in MDR for years. On all 7 of the Princess ships I've been on.

April 13, 2017

OK. I will dumb it down a bit. The Crown Grill service was B A D!

Oh and to clarify more, bad does not mean good!

April 13, 2017

Just wondering, what's the problem with the waiter informing you of the new upcharge policy? Would you rather have been surprised later, and complain, after seeing your uncharged dinner bill?
What am I missing here?

OK. I will dumb it down a bit. The Crown Grill service was B A D!

April 13, 2017

We just got back from the 3-25-17 sailing of the Crown Princess to the Eastern Caribbean. We had a marvelous time. The MDR was amazing, ports of call were beautiful and almost all staff were really nice. We loved the ship and feel Princess did a good job. EXCEPT FOR the Clown (Crown) Grill. What a disappointment! After all the positive input on the Crown grill on this site, You Tube, and other sites we were most excited about going. We went early in the cruise and early in the evening (6:30 PM) so they were only about 1/3 full. It was a terrible experience. The waiter almost demanded that we order certain dishes. We ordered what we wanted. The food was overcooked, the service was non existent, and when we did encounter our waiter he was rude. We feel it began when (since we do not drink wine, only Ice tea) we did not order wine or designer water for the table. The waiter was pushy and since he was not going to make anything from additional purchases rude and non responsive. We had to wait 30 minutes for our table to be cleared of dinner dishes. Once we ordered coffee we had to wait for it. Our Waiter demanded we ordered desserts and had a verbal altercation with a member of our group because he wanted something different. We sat and watched our desserts on a table by the kitchen for 15 minutes while we waited for a coffee refill. I asked to see the Maitre D' of the dining room and the minute I told the waiter I wanted to see the Maitre D' our desserts were practically thrown on our table. The Maitre D' was very apologetic. I told him we were not looking for a refund. You don't go on a cruise and worry about $29. I told him I wanted changes so the next guest would not be treated like crap. I did not tell him but I expected maybe a hand written note later in the cruise no notes came. We all felt we were just handled and nothing would happen so at the end of the cruise I sought out Neville Saldanha, Head Maitre D' for the Ship and told him what had happened. He sent a bottle of wine to our cabin. I don't think he was listening because I told him that we don't drink wine and we felt that was the basis for the whole problem.

This was my first time on Princess and I will go on Princess again. I will NEVER eat at their upscale dining venues and I will always tell this story. If I failed to answer any questions let me know I will be glad to fill in the blanks. In the questionnaire received from Princess on my return I told them I was going to post this on Cruise Critic. I mentioned Cruise critic in all my discussions. Believe me they have all heard of this great site.

Just returned from Star Princess 4/7/17 sailing. It was our 21st Princess cruise. The voyage was short but spectacular, as always. There was one area however that fell short of spectacular and that was the service or lack thereof at The Crown Grill. The waiter we had was named Jose and he behaved much like the waiter in the original posters story. Not only did he treat everyone around our table far better than us, all of whom were ordering alcoholic beverages, but he also informed us of the recent up charges for everything. Order an extra appetizer, up charge. Order soup and salad, up charge. Want lobster instead of beef, huge up charge. Moreover, we were the first seated in our section, which had two other tables in it and we were served each course after the others. One table had three Princess employees seated at it and they were catered too. Not us, the paying passengers. A final note on this is the Crown Grill environment, which can best be described that night as chaos. Short staffed very stressed waiters, chefs, etc... We will not return to that venue on Star Princess again!

November 15, 2015

We like the elite mini bar in our cabin, bath tub in mini and the responsiveness of staff for "special" off menu requests in the MDR, buffet and room service.

What are some examples of special room service requests

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November 15, 2015

The Golden has recently arrived in Australia for the Aust/NZ season, and we are booked to sail in January. I am already reading several reviews that some cruisers have mentioned that the Golden looks a bit tired. I am hoping that it is a minority statement but would like to hear from other cruisers that have sailed on Golden recently before it arrived in Australia.

Great ship. Been on her 7 times. However she is in need of some serious TLC.

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November 13, 2015

Does anyone know the width and height of the cabin doors? If it matters I am wondering about the Grand Princess. I am making a door decoration that covers the whole door. Thanks

Not sure. However by the end of a cruise they seem much narrower.

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October 24, 2015

I received an email from Princess stating the Maitre d' will be Jean Paul Musiu . How do I send him an email for a specific table request

I did not see his name on the list. Which ship visit?

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August 6, 2015

Wait, you mean its not all real?? :eek:

I really like how the passengers stand outside on Promenade Deck with the ship at speed and their hair never moves a millimeter. Now that's some strong hairspray.