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enzeno

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    RCCL
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    Caribbean

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  1. yes I have checked this multiple times. It is configured as we would want it to be. Our kids even have the classic soda package. I know why they typically would require the plus package on the first two in the room, because they would both normally be adults, and they don't want alcohol sharing to come into play, which makes sense. But when the second person is not an adult and your family is simply too large for one of their staterooms... This is why they did it as far as I can tell. When I called to set Plus up I just explained that we are a family of 5 and just the adults wanted plus and she said no problem and set it up. We even added the soda package at a later date after we had our plus plan set up. No question, they just did it. It is so odd that my friends are being told something different. If the first two in each room were required to have Plus in our scenario, it would likely completely negate any savings affiliated with getting the plus plan since kids of course do not drink alcohol.
  2. Yes, we have shared all of the booking numbers. Whoever they get on the phone simply says they don't have the ability to do it. It's like they try, but are unable.
  3. Just to summarize this (as a lot of different things have been brought up) and hopefully find some more people that may have clues about this issue: My family of 5 is booked across a Mini Suite and an interior room. Kids 12, 12, 14. One Parent in each room. We wanted the "Plus Package" (not the plus drink package). I called and had it added just to myself in one state room, and my wife in the other. The net result is still the same as if we were all in the same stateroom, the first two would have the Plus package. Since we are a family of 5, we had to get two state rooms. We are set up the way we want. We are assuming we will have a method for paying gratuities for our kids since the adults already have it paid for by the plus plan. Now another family traveling with us has more than 2 kids, so the scenario is the same. They booked a Mini suite and an interior room, one adult in each. However, they are being told it is not possible to just have 1 person with the Plus plan in each room. Repeated calls. Still no luck. Questions: 1. Others have stated that maybe they should just wait until they are on the boat, and take care of it then. Has anyone successfully done that? 2. Does the booking method matter? I booked online, and they booked via an agent we believe. It was a # for someone at the "Cruise Planners". It seems like a travel agent. 3. Does being paid in full matter? Mine was paid full at the time of my request, there's is not paid in full. This is our first Princess cruise and booking it has not been fun. This whole thing causes a rub for me - because being forced to get the Plus Package for the first two in the room regardless of the situation the family is in seems unfair - as a family of 4 would not have ANY issue related to this, but a family of 5 is already paying a lot more because of getting 2 staterooms and is now having to buy the plus package for 4 people instead of 2. Just does not make sense. It also does not make sense that a child is charged the same thing for plus as an adult. Once again thanks for all the responses and if you have any thoughts feel free to share.
  4. I stand corrected. Didn't know that, ours are 12,12 and 14.
  5. @Steelers36To clarify, I know that plus or premier are not required, I was just saying that they were being told that the first two(adult and child) would have to book plus even if only the adult wanted it. They were not allowing just one passenger in the room to get plus. Princess did not allow all kids to be in the same cabin without an adult, which is why this is even an issue in the first place.
  6. Thanks for the responses everyone. As said in the original post, when I called Princess they let me set it up just as we wanted. Which is the adult in each room gets the "Bundled Fair" Cruise package and the kids have none. The other couple is being told otherwise, the the first two passengers in each cabin MUST be plus booked regardless of them being minors. So I appreciate the thought that you can just set this up once you get on the ship. I had not done a drink package or any cruise for that matter with Princess, and I know that normally these packages are discounted sometimes heavily by booking them in advance. Maybe Princess has the same price for the package, pre-cruise or once you get on the boat? @reedprincess I was unaware that there was a standalone plus drink package vs the plus booked cabin packages. The only one I was referring to was the larger plus package that includes alcohol, some deserts or something and some other minor perks. The only stand alone ones I was aware of was the Classic Soda package and the no alcohol package. Any further detail on this would be appreciated, because we really only want the drink package anyway... The rest of the perks that come with "plus" booked cabin are not that important to us. In the end, absolutely agree this is overly complicated, and very frustrating to navigate especially when not even the Princess customer service agents are not all on the same page. As the first time booking princess this has not been a good process.
  7. Nattie, please let us know how this turns out. It really is bad that you would have to wait until you get on the ship to know how it is going to be. When do you cruise?
  8. We are booked on an Alaskan cruise on Princess with a couple of families. We are being told two different things when it comes to the way Princess Plus works. We are a family of 5 (3 kids under 18) which means we have to get two state rooms. So we just wanted to get Princess Plus for the adults. This kids do not need a package. We had to put one adult in each stateroom so just 1 person in those rooms would get Princess Plus. We called and they set this up for us no issue. We will just pay gratuities for the 3 kids. However, friends that are going with us are in a similar situation are being told that the first 2 people in the cabin HAVE to get plus regardless of the situation, even though they are minors, and are being charged the same thing as adults. Has anyone else been in this scenario? What has Princess done? It seems rather unfair after already booking 2 rooms because we have 5 people to then also require princess plus for 4 out our 5 instead of just the 2 adults. Would love any feedback you may have. Thanks!
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