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TampaJules

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Posts posted by TampaJules

  1. I went ahead and booked with them. She won me over with her concern and very nice responses to my questions. I am very much looking forward to our cruise and I will report back to everyone how it all went.

     

    If anyone else takes this tour before me, please add some reviews on here!

  2. I replied and asked about their boats and capacity \ max passengers. Reply:

     

    Jul 15 at 9:50 PM

    Hi Julia,

     

     

    Hope you are enjoying your evening. I am actually a Belizean, living in Belize and an owner of the company. I handle the marketing and some reservations for the company. You were called by Courtney who is also part owner and handles customer service/reservations. She called you from Belize, not Arkansas. Belize's country code is 501, same as Arkansas. We have no offices in the US, we do all our operations, bookings from Belize.

     

     

    With regards to the boats, we offer boutique style tours to cruise passengers. Unlike the excursions from the ship which takes 100+ people on the boars, our tours can have anywhere from 20 - 50 people, depending on the number of pre booked tours and sales from the dock. Our tours leave at different times, starting at 9:30am, then on 1/2 hr intervals.

     

     

    Our tours are very intimate and our guides really look after our guests. We don't process people, we take them on their vacation and do our best to have them enjoy themselves. There is actually a cruise critic review, I saw it this morning. All those TA reviews are from real people who have experienced our hospitality.

     

     

    I cannot guarantee the service and the experience from any other local company, but ours will be the highest level of service and attention to guest. I really hope that this lovely country doesn't frustrate you any longer. Just hop on a tour, but use operators from inside the port, and have a great time with it.

     

     

    Warm regards,

     

     

    Golda

  3. Received this email today:

     

    Today at 9:02 AM

    Hi Julia,

     

    Greetings from Belize. Just wanted to touch base with you due to the fact that I saw your posts on a Cruise Critic. Sorry Belize is frustrating you, but it really shouldn't. We are very professional company with only the most professional and hospitable guides working for us. I understand your concern about the Trip Advisor review, however, in the beginning we had a major issue with them and our listing. They had our listing tagged to another company from another country. I thought if I posted a review with our company name, they would figure it out and fix it. That didn't work, however, after 7 months of persistence they got our listing right and posted that old test review.

     

    All the international wholesales, including the tours sold on the ships are done by local companies. We are professional and we try to provide the best time to folks on vacation. We take that seriously. Hence the reason we monitor to see what people are saying. We have never gotten negative feedback, but whenwe do we will use that to improve our services.

     

    All the reviews from TA, except for the one I posted are from very satisfied customers and they weren't prompted to review. We have taken thousands of guests on their excursions and the pics in our gallery and social media are all real pics, not of models like some of the other sites. Just real people having real fun.

     

    Again sorry for your frustration, but I hope you get an excursion in Belize and that your vacation turns out spectacular.

     

    Warm regards,

     

    Golda

     

    Exotic Eco Adventures

    Booth #5, Terminal 4

    Fort Street Tourism Village

    Belize City, Belize

    Tel/Fax: (501) 223-0956

     

     

  4. The oldest review for this company on Trip Advisor is posted by Golda, the girl that emailed me about availability. And it was only posted this April. She posted as if she was a tourist. Nice!

     

    A lof of the reviews are from people with 1 or 2 reviews. Suspicious... I think I'll email some of the senior contributors about it.

     

    Belize is completely frustrating me. I was thinking Island Mktg but they outsource Belize to Ecological and they have some bad reviews regarding chaos at port and such. Usually getting consistent good reviews, so knowing who to go with, isn't this difficult. Outsourcing seems to be a big issue in Belize. I really hate to take the Carnival excursion at $30 more, with 100 ppl on the boat. UH!

  5. No bites huh? I had email them for availability and they replied right away, also that they would extend the August special of $40 for me. I didn't reply yet pending more research.

     

    I received a call today from this company (area code Arkasas) - 3 missed calls this afternoon and I finally answered this evening. Obvious the girl was just a phone girl. I asked how many people are on the boat and she didn't know. Said it depends on how many boats they do that day, which could be 3 or 4. But still no answer on people per boat.

     

    Seems iffy, like they would just throw you on some other tour and I'm not good with that.

     

    Just throwing this info out there since there seems to be limited info on some of these companies in Belize.

  6. Port times are for my 10/5 sailing on Conquest, but probably the same for yours. I did this because I wanted to know when the sunrise\sunset would be ship time. I deleted that part since it will be different.

    o Miami - Eastern Daylight

    o Cozumel – Central Daylight – 1 hour difference

    § In port 8 am – 5 pm ship time

    o Belize – Central Standard – 2 hours difference

    § In port 8 am – 5 pm ship time

    o Honduras – Central Standard – 2 hours difference

    § In port 7 am – 3 pm ship time

    o Cayman – Eastern Standard – 1 hour difference

    § In port 10 am – 6 pm ship time

  7. Booking soon but when I check prices now for an Oceanview either you choose your own cabin (but only on deck 1 or 2) or do "guarantee \ they pick" and it seems to indicate you will get deck 8, which of course is much more desireable. Am I not reading it right? Are they guaranteeing deck 8? If so I'd do that but if they will stick us anywhere, including the low decks, I'd rather pick my poison on the low decks. What is up with the guarantee, they pick thing? I haven't been on Carnival before.

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