Rileyz

Sorry but the service in the Haven restaurant far exceeds service at any specialty dining venue (in my experience).  I’d be upset.  For the OP,  if you want the sanctuary of the Haven (and I don’t blame you) have your butler bring your said specialty restaurant dinner to the Haven or your cabin.  Especially if you can’t get a dining time you like.  

11 hours ago, nikechic23 said:

How far out from your cruise did you find out you were awarded the upgrade?

Pretty sure this was just a brag post.  They never provided any useful info on their upgrade process, even in the upgrade thread.

Thank you thank you!

Would love to see the dailies, or at least the daily summaries.  Thanks!

34 minutes ago, dexddd said:

The OS actually has a half bath too but unless pax 3& 4 are children, the bed in living room isn't that big like a double.  The  room and extra amenities are nice though.  Plus if you have a Haven, the OS is not in Haven proper.  But there is a large front balcony and doublewide side balcony.

 

The DOS is also quite nice but more of like a honeymoon suite.  Last time on Gem we had one of the DOS and it also has great views and huge balcony overlooking the pool.  There are only stairs to it so a drawback for some.

Yes we definitely need 2 full baths.  I love the deck 9 and 10 OS, had one in Alaska.  Just cracks me up that minimum bid is $750 pp but the difference in booking it outright is like $50 pp.  lol

I'm in a 2 bed haven suite on the Gem in 2 weeks and they keep sending me emails to bid on an owners and deluxe owners suite.  Which I could actually pay outright to get into for far less and I have 4 ppl, why would I want 1 bed and 1 bath?  Lol, NCL you’re wacky!

It doesn’t smell or feel stuffy ever IMO.  If is nice enough out they will open the roof.

15 minutes ago, tampadee said:

Just book a suite if there is no Haven restaurant.

I agree with this.  Haven on Jewel class ships is not worth the extra money, a regular SF, SE or SC suite with a spa pass and you’re all set for a lot less.

Platinum plus here and this makes me never want to book an overseas cruise with NCL.  I also plan on getting insurance that covers all of this for future cruises.  So sorry for everyone, this is being handled horribly by NCL IMO.  Minimum 50% off fare and 2 nights hotel would be a start.

Loved my forward balcony a few years ago on The Dawn.  Great glacier view from Jewel a few years back as well.

This is a discussion forum, not FAQ’s last time I checked.   Personally I appreciate people trying to help even if they don’t know the exact answer.  Anyway.....  🙂

Yes

I do wish they’d go back to giving all guests in Haven suites the beverage package instead of just the first 2, it would be a nice perk for booking the suites outright as opposed to getting in via bid.  My upcoming cruise on the Gem in May has almost all the suites unbooked and I don’t blame people, I mean what’s the point unless you just absolutely can’t do without the Haven and /or suite? 

Do not let it ruin your birthday.  If you were comfortable paying the price from the start then make peace with it if you can’t get an upgrade or more on board credit.  This happens with most non peak season cruises, they have sales to move inventory left.  I think most cruisers have been through this, myself included.  Just have a good vacation.

If they aren’t doing this to cut staff but the room attendants get to bed an hour or so earlier, I’m all for it.  Their days are long enough as it is.  

The cigar lounge should be cigars only.  It’s ruins the whole experience when cigarettes take over, such a shame.

19 hours ago, spanishguy1970 said:

just out of curiosity and changing the subject a little bit. If you are in the Haven, do you really need the Spa passes? you already have a nice pool, a great private area,  don't you have steam rooms and saunas up there too? I've just never understood why someone who is in the Haven needs to use the Thermal Spa suite....

It comes in handy when there are babies in the pool AND hot tub making the Haven essentially unusable.  This was me last May on the Jewel.  Spa pass was a lifesaver in that instance.  

I’ll never book a haven suite on a Jewel class ship again after my Jewel Alaska 2018 experience.  Pool and hot tub were unusable due to babies in both.  The concierge did nothing about it and I could have spent $5k less to be in a non haven 2 bed suite and had the same experience, minus the aggravation.  

23 hours ago, jonburge412 said:

I am currently on the Norwegian Jewel family suite room 11530.  This is a 20000 dollar suite for six people 13 day Southeast Asia cruise. They put this suite on the 11th floor under the pool area that they designated as a smoking area (pool is on 12th floor). Day and night can hear scraping noise as people moving furniture above. Can’t sleep in or sleep at night. Called concierge manny times but can’t stop the noise. Stay away from this room at all costs. I will probably just change cruise lines after this!

I was in this cabin for Alaska 2016 and would suggest ear plugs.  I’ve been in cabins where a baby next door has cried all night or something creaked constantly.  Vacations can be this way unfortunately, get the plugs and try to enjoy the remainder of your vacation.

1 hour ago, bbnjcruiser said:

 

I also feel the haven isn’t exactly what it was marketed as. 

 Until they stop allowing children in diapers in the Haven pool and hot tubs I will not be booking the Haven again.  I’ve stayed in it 5 times and I do not understand why one stateroom with babies needs come before all the other staterooms.  No matter who I reported it to it went on and on.  

All of the cruise lines chose to skip Bermuda so I guess all of their crystal balls weren’t working ;)

I am platinum plus with NCL and sail with them every year but yeah, they aren’t the best with things like this. Maybe losing customers is a calculated risk they are willing to take, idk. Sorry to all affected.

Carnival earnings are more then 3x NCL and RCCL’s are 2x NCL. Probably easier for them to absorb the losses.

On the Jewel Class ships the Haven is no great loss IMO. Only difference is the Haven courtyard which is very small and on my cruise in May, unusable due to ignorant guests. The butler and priority extras are the real bonus and you have that plus a great view on the aft.

Don’t waste your money. I couldn’t use the Haven pool or hot tub all cruise due to diapered children in them. A regular 2 bedroom suite would have been thousands less and basically the same experience.