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About berlingo

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    Cool Cruiser

About Me

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    holidays, reading
  • Favorite Cruise Line(s)
    island cruises and ocean village
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  1. I do agree with you on both points. A lot of new cruisers unfortunately do not understand their dining options. P&O should do much more to provide this and other basic information. I am sure it would improve the passenger experience and satisfaction at very little cost. Plus as you mentioned a little publicity about MDR lunch placed in the Horizon could really help. After all P&O provide few income generating lunch options which this would impede and overcrowding in the buffet is a perennial complaint. Juliax
  2. We love a Great British Sailaway! I am afraid that it is a very old fashioned notion that we should in some way be ashamed of being British. The younger generation have no such pseudo guilt. Every nation in the world celebrates it national identity. It is arrogance to feel morally superior for not celebrating.
  3. I am sure you will have a fantastic time. My daughters have cruised since they were little and absolutely love it. Sunbathing, in the pool and jacuzzi, hanging out with new friends, watching movies, sauna, steam room, meeting up for lunch are some of the things they do in the day. They enjoy dressing for dinner and this can take a long, long time. They go to a show, do some shopping, movies under the stars, midnight swimming and probably lots of things I don’t get to hear about. Unfortunately it is correct that you won’t be able to go to the kids club. Believe me my eldest daughter tried by changing her birthday slightly but they have a list of all the under 18’s. What my daughters did do once they were over kids club age was to arrange a meet up for under 25’s one evening. They did this by contacting the Cruise Director who was only too happy to help and it was advertised in the Horizon. It turns out that there are often lots of that age group who were wanting to socialise and they have a great time for the rest of the cruise. I am sure you will find more than enough to do and have a great time. Juliax
  4. Hi there Sorry I don’t know about the cost but can tell I love the Retreat. We tend to use it on sea days on warmer cruises. It is lovely knowing that you have sunbed waiting and you will not have to wander the ship looking for one. We also book the afternoon only if we can. We are late risers so booking a whole day is a bit of a waste. On other days we love the Serenity Pool area on Britannia. But go early on in the cruise before everyone finds it😉
  5. It’s the old cliche of “layers” I am afraid. You maybe okay in very summery clothes in Paris but here in Britain you would probably get hypothermia or at least severe rust in shorts. Unfortunately hot days can happen but they are not that common. Three warm days in a row constitutes a heat wave😊. And the further north you go the cooler it is likely to get. When we go on holiday in this country for day wear I optimistically pack one beachy summer dress and a pair of linen trousers then the rest is jeans, tops, fleeces and waterproofs. As far as looking a certain way goes don’t worry about it. Once you are out of London no one will even think about labelling or judging you. Out here in the sticks people are more likely to be just interested and politely curious because we routinely do not come across our American cousins. Also I would not over worry about churches here. Unless you are in a bikini or in central London I don’t think people would bother to be honest. I would be very, very surprised if I was asked to cover my shoulders in a church over here. Us Proddies tend to be relaxed about things like that. Have a lovely time and I am sure you will enjoy your visit x
  6. Here in the UK deposits for cruise and other types of holiday are never, ever refundable. Regardless of the travel company deposits are usually around 10% of the total cost. You may be able to get some money back if you make a claim on your travel insurance but strict criteria are applied, serious illness or death are usually the only acceptable claims. I have never come across a policy with an any reason cancellation term. Also regardless of how much your cruise may be reduced once you have booked you are tied into the price you agreed to pay. Juliax
  7. Totally agree. Maybe hot, cold, wet ,windy or foggy and that is all in one day! You should be safe from snow but you never know. October is supposedly the stormiest month but anything goes. I would play the sea sickness meds by ear. You may not need them but definitely don’t travel without themxthem
  8. I totally agree. Our two girls would do exactly the same. They had the most fantastic time and some of the other “cruise kids” they met are still friends years later. Just get them registered on the first day when everyone is looking to make friends. Leave it any later and it becomes very difficult to break into established friendship groups.
  9. It does depend on the ship you are sailing on but on the Ventura and Azura a sofa bed as the third bed is only available in cabins above a standard balcony. The OPs cabin is a Superior Deluxe Balcony and a Suite will also have a similar arrangement. I understand your frustration. If you booked through a travel agent who did not explain the sleeping arrangements to you I would be tempted to share my frustration with them in the form of a strongly worded complaint. After all as a new cruiser you are paying for their expertise to ensure your holiday meets your requirements. Having said that you live and learn. Our first cruise was in a tiny outside cabin with just a small window and our two daughters in bunk beds above our single beds. It was a bit of a shock when we saw it but we still had an absolutely fantastic time and have not stopped cruising since. Go with an open mind and a positive attitude. After all you may not have wanted to pay the premium for a larger cabin for your first cruise.
  10. With the greatest respect and not wishing to offend anyone can I suggest another reason why some people find the entertainment too loud and others don’t ? Hyperacusis is a type of reduced sound tolerance and increased sensitivity for sound. People with Hyperacusis often find ordinary noises can be too loud and unfortunately for them loud noises such as in a theatre can often be uncomfortable or even painful. Exposure to loud noise can in the short term increase sensitivity to noise and worsen tinnitus ( buzzing, whistling and ringing in the ears.) It can also cause a popping sensation. The condition is very often caused by aging of the structures in the inner ear and can often be associated with hearing loss. There is is usually no cure for Hyperacusis once the sensitivity has started because it is often due to natural aging. However there other disorders of the inner ear which can cause similar symptoms which can be treated. Therefore getting a prompt ear assessment is important. ref betterhealth.org.au
  11. Hi OP here As I mentioned in my original post my brother was told that the change was “necessary because of Iona”. I agree that it is likely by this they meant the size of Iona made embarking passengers more challenging. However to my mind the solution they propose is far from ideal. Inconveniencing ones clientele and reducing customer service whilst continuing to charge a premium price is not the best business practice. Secondly ensuring disabled individuals have equal access to a service is not optional. To say assistance for people with a disability “should” be available is outrageous and potentially illegal. Finally to make a major reduction to the service provided without notice or compensation as my brother and many others endured last week is sharp practice to say the least. Julia
  12. Hi OP here Just had some new information from my source on Britannia. Apparently when the new CPS system was operating on Saturday if passengers expressed dissatisfaction they were told that the change was down to P&O not CPS and any complaints should therefore be made inside the terminal. Interesting don’t you think? Julia
  13. Hi I have just completed our Guest Information on the Cruise Personalizer. We are UK residents and will be sailing on Sapphire from Southampton on the 18th August 2019. The last part of the Shipboard Account section asks you your preferred currency when settling your account ie sterling or dollars. It also states if you change your mind you can go to Passenger Services on board and alter it.
  14. I have similar problems with insurance. As I have incurable cancer and am on permanent chemotherapy a lot of the companies mentioned, although my doctors say I am fit to travel, will not offer me any cover at all. Thankfully I found that the Women’s Institute have partnered with Open Travel Insurance to provide annual worldwide Travel Insurance with no medical questions. Without this I would not be able to cruise. Juliax
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