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picomullet

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Posts posted by picomullet

  1. 10 minutes ago, sparks1093 said:

    Go into your cruise manager and at the top of the page, next to the search box it says "Categories". Click on that drop down and there you go. Spa is second, in room beverages fourth on the list.

    I got the same message. "Something went wrong, please try again."  This has been popping up for a few days now.  Doesn't say sold out or anything else.

  2. 1 minute ago, Eli_6 said:

    Well, now the Dream, Vista, Pan, etc. are all showing up for me for October, November, December, etc. so it seems it was just all a website issue.  Sorry for jumping to conclusions about cancellations.

    Vista is only showing for November 21 & 28th.   7th & 14th not showing...

    • Like 1
  3. On 6/4/2020 at 9:27 AM, ninjacat123 said:

    I thought that was a good indicator that the charge will "fall off" as the credit card companies say.  And it did for me so I bet it will for you too.

    We got our refund.  Right at 30 days!!!  Yay

    • Like 1
  4. 6 minutes ago, ninjacat123 said:

    I thought that was a good indicator that the charge will "fall off" as the credit card companies say.  And it did for me so I bet it will for you too.

    I will keep checking.  Thanks!

     

  5. Made an error booking an excursion on line.  Immediately went and cancelled it.  That's been almost 30 days and no refund for that yet.  It wasn't a cheap excursion either.  Seems like the refund could have been more automatic?

     

  6. 3 minutes ago, Bostwick girl said:

    If I see a deal like that, I’ll usually put the room on hold for 24 hours if I’m afraid the room I want will be taken. I can also text my pvp and give her the option of calling me back. I only do that for a new booking, not for making changes.  

     

    I put my cabin on the 24 hr hold, I think it is a 48 hr hold,  also.  Then I email my pvp and tell her I have a cabin on hold and need to book.  She gets back to me really quickly..

    • Like 1
  7. 7 minutes ago, dgreeney said:

    I go to the print documents and all I see is the OBC credit with the offer.  I don't see any FCC credits.

    I emailed my PVP and she added it.  If you don't see it, I would inquire about it.  She said it was not automatic.  

     

    47 minutes ago, bafinegan said:

    Go to your booking.  Click on "print your documents"  "click "print" ( it wont print automatically, but will put up the preview prior to printing). Scroll down and your OBC will show up on page 2.

     

    baf

    page1.PNG

    page2.PNG

     

    Perfect!

     

  8. 4 hours ago, NDIrishO3 said:

    Hi!  I booked a June 15th cruise on the Sunrise in January with early saver.  I submitted a price drop form online a couple weeks later and it was approved.  The price just dropped significantly again so I submitted another form this afternoon, and I got an automatic email back saying that I wasn’t qualified for a price drop because my booking wasn’t early saver.

     

     

    I submitted one also this am and got the same rejection.  I was trying to help my PVP out as I know how swamped she must be.  I then emailed her and she took care of it and sent me a new cabin confirmation.  So frustrating..

  9. If you get obc because of a price match, the price you paid for the cruise vs now price, is that obc  refundable?   This is not credit which would be tied to a rate like  $xx with $50obc.

     

    I know most is non refundable but seems like this would be refundable???

    Thanks!  

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