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  1. We dropped one in the box for 3 FCD on our Dec 7 cruise. Asked for the email notification to be sent. Never got the notification and never charged for it. Notified HAL once we got home they said there was nothing they can do. Would always make sure to get hard copy on ship and never go email route again.
  2. Glad to hear morning paper is back. They stopped on our Dex 1 xruise then brought it back in the 3rd. That is when they told us as of Jan 1 it would be gone.
  3. We found Splenda hard to find on our Dec. NA cruise. Our first four days of 14 day cruise it was in Lido and main dining room. then gone. I did find it in Explorations cafe when I would get morning coffee. We only use in iced tea but I took a handful two morning and we took with us to lunch and dinner. So it was on ship but only there. I did mention on comment card. There was pink and blue sugar but no yellow Splenda. A couple nights later we were in Pinnacle grill. A man dressed in a uniform came in and found our table. He called me by name and told me he had been looking all over for me. Guessing he was the supply master and he had a handful of Splenda for me. Told me it had been misplaced when loaded and now found. So for the rest of the cruise we had Splenda. The cut that I hate is the morning paper. My dad is 87 and loves to read the paper in morning. With his coffee and chocolate croissant he would read the paper on the balcony and then do crossword and sudoku. He can not read it on a phone. The little things they cut to those who have cruised for 10 years or more are the ones that hurt.
  4. In Dec it was $50.00 and fantastic, First time we did it and would do it again. As 5* we did get 50% discount.
  5. We had an excess of OBC non refundable on our Dec cruise. Then we missed a port and they added $150.00 to our non refundable OBC. We did Pinnacle and Tamarind. I bought the stuffed monkey for a grandchild. The last night we I realized we had alot left. So dad picked out some of the duty free liquor (we missed Grand Cayman our liquor stop). We still had quite a bit left. And them mom and I found they had Clinique makeup on board. No problem money spent. I love clinique make up but do not normally spend that much on make up. It was like we got it for 'free'!
  6. We have always hung a Dollar store item (monkey, bunny, etc) from the mail slot. We have never had HAL remove it but have had it stolen many times. I like something there so my parents can locate the room easier. When we do our 14 day in Nov/Dec over Thanksgiving I have 3 ready to go. Hopefully they all come home! (I may put a GPS locator in it so I can track the movement on the ship!!!)
  7. We had aft cabin on NA. Loved it. Elevator was not far. The balcony was so worth it. Really quiet. Only heard one neighbor in port when we was a business call.
  8. We just hit 5 star and have a Nov 14 day cruise booked. I know that we each get Pinnacle dinner free. Trying to figure out if it is better to pre book so we get the time we want. Guess I will need to talk to person in Pinnacle to get 100% back and not the 50%. Has anyone had any experience with this? Thanks
  9. Finally home from 7 day Rotterdam 3/24 - 3/31. Celebrated dad 87th birthday and all 3 of us hitting 500 days. Aft cabin 6236. Embarkation - Fast and easy. We valet parked at port about 10:30, security and check in a breeze. No lines. In room by 11:30. Cabin was smaller than we usually get but the balcony was big. We easily had 3 chairs, small side table and the lead table from the cabin out there. We spent alot of time out there. Dad had all of this breakfasts out there. We ordered dinner first formal night to eat on balcony. Worked out great. Breakfast for mom and I in lido. Omelettes and raisin buns. Loved those raisin buns. Lunch in Lido or off ship. The pizza was some of the best. Good selection of sandwiches and had a made to order sandwich station. As always, the salads were wonderful, made to order. DInner was in Lido and main dining room. We normally only do main dining room. With 4 port days we got pretty lazy once we got back on the ship. We really enjoyed dinner in the Lido. The carved beef tenderloin was as tender and flavorful as could be. They had a 'kids' station which mom loved since she could get baked mac and cheese anytime! Great 'guest flavors' of ice cream. We got butter pecan, pistachio , rocky road, rum raisin, black walnut and cookies and cream. Dinner in the Pinnacle one night. Loved the new menu. The cheesecake lollipops were fantastic. Steak was perfect, charred outside and medium rare center. Love the addition of the beets. Laundry service was quick. Got most of it folded. In our basket was a very nice hand written note by the person who folded it. It was nice because I could mention them on the comment card and on the survey. Did not do any of the main shows. A singing group (twice) and magician and comics. We hit the casino. It paid out during our week. I came home ahead and got another casino offer last day. The gentleman next to on the buffalos hit a $3,200 bonus payout on a 90 cent bet I think. Machines hit lots of bonuses and the casino host gave out alot of free drinks. You could find us at 8:45 each evening at the Piano Bar. Barry from Boston is the best. We had such a good time. Even the trivia was fun. I am not much on trivia but dad and I came in second place. Such a good crowd and we all had fun. If you get the chance to sail with him, spend some time in the piano bar. Nice and loud so you can sing your heart out! Never saw the Captain, Hotel Mgr, or many of the kids on board. Probably because they did not hang out on our balcony, casino or piano bar!! Ports were fun. Key West - parked at Mallory Square. Mahogany Bay - Nice area to walk and take magic carpet ride to beach. Guatamala - It rained. We left ship and went to shopping building. They had a nice bazaar set up. We bought a couple things there and had a beer. Bought some huge bottles of water there for $2. Some for us and some for cabin steward. Costa Maya Mexico was a beautiful port and great weather. Long pier but luckily the free trolley was running. We wandered about, bought vanilla and had some of the best mexican food. Our last fomal night was Costa Maya day. So full from lunch, dad gave up his lobster and we ate in the lido. (He loves his lobster). No lobster in lido but they did have shrimp cocktails so he got his fill of seafood. The last sea day we ate in the Pinnacle for lunch. It was so so good. Their hamburger is wonderful as was the brownie with caramel corn. The chocolate surprise on the last formal night was very good. They had a nice selection of goodies and came through the piano bar. It was a quick 7 day cruise. I prefer to be on longer. Seems like we just unpack and it is time to pack back up. Next cruise we get our 5 star benefits. The crew were all great from the cabin steward to the dining room stewards to lido staff. Housekeeping staff supervisors checking often to make sure all needs were met. We had one room steward, not the team. He was always around to open the door for me when my hands were full. Once thing I almost forgot, I went down to the front desk to ask where I could pick up the morning NY Times paper. (On our last cruise, they were not at the front desk in a holder) She asked if I would like it delivered each morning. I asked for 2 copies and they were in our mailbox each morning with our name and room number on it. It was a nice touch. Disembarkation was quick and easy. We were through customs so fast and in car before 9 am. Missed the Tamarind on the larger ships but loved the Rotterdam. It is one of my favorite ships. Hate that she is leaving Tampa. Bought our FCC's, so looking for a nice Oct/Nov cruise to book.
  10. I have a rolling duffel bag that all my liquids are brought on ship in. Usually a 12 pack of soda and water. I do bring my own water to drink during the day and in my cabin. It is heavy but I only have to lift it once to get it on the security belt.
  11. We were on the rotterdam the week of the 24th and they had lots of pastries in the Lido. They had a special pastry of the day that were different and good. I know at lunch asked for the breadbasket and butter. When talking to others, they said you had to ask for a pastry basket in the morning and you would get an assortment. The raisin buns are still the best. .
  12. Lunch menu was the same. We did not have it but people were raving about the salmon pastrami.
  13. Bacon clothesline was an appetizer. Did not take a picture. Three strips of thick bacon hanging from small meat hooks. The bacon is a bit candied. Has rosemary hanging with it. Comes with a lemon and dill pickle to cut the sweetness. It was so good.
  14. Just of Rotterdam with new Pinnacle menu and loved it. Bacon Clothesline - We got one just to see it and it was fantastic. Would get again, New Bread basket - I could of had dinner just with that. A garlic cheese stuffed bread and a loaf bread Crab cakes were now lump but tasted the same to us Beets were a great addition. First time my mom has ever been a member of the clean plate club with the shortribs and mashed potatoes The cheesecake lollipops for dessert were wonderful and just the right size. We asked for the ribeyes burnt on the outside and med rare inside and it was just that. One of the best steaks we have gotten there with a nice crust on the outside. We all loved the new menu.
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