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Booziewoo

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Everything posted by Booziewoo

  1. I took screen shots of my invoices before they disappeared from my online account but it’s a good suggestion of yours to take along the credit card statement that shows the payment for the cruise. I’ve phoned Azamara UK and have been told by the assistant that I definitely have a booking. That is obviously reassuring but I’d feel much happier if the website recognised me and my upcoming cruise. I usually do a mixture of cruise line excursions and some privately organised ones (after doing a fair amount of research on the ports of call) but for this cruise it looks like it will mostly be all down to private arrangements since I can’t depend on Azamara to get sorted in time for my cruise next week.
  2. I received an email today to say my account had been updated to show my upcoming cruises. I logged on to check my account but once again I got the same message that I have no upcoming cruises. I'm flying to Barcelona on April 14th for the sailing on the 15th so I'm getting a bit anxious that I have no acknowledgement that I have two cruises booked and paid for. Since the website does not show my cruises I do not have access to excursions so I can't even plan ahead. With only 10 days to go until I sail I'm finding it rather stressful. I like to be organised.
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