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msmillie

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Posts posted by msmillie

  1. Oh my word !!!!! You all told me that Alaska was a wonderful holiday, and now that I have experienced it for myself, you were right!! I received masses of help and encouragement - not just from this Board, but also the Alaska & Photgraphy Boards - everyone has been amazing in passing on their experience. Thank you all.

     

    If you are interested in reading my Review, then copy and paste the following link to your browser:-

     

    http://www.cruisecritic.com/memberreviews/memberreview.cfm?EntryID=257069

     

    Gemlea, We were also on this cruise including some of the same excursions that you experienced, however, we could not have brought it to life the way you did. Thank you for a wonderful review. Angie

  2. Does anyone have any insight as to when the 1Q 2016 itineraries will be posted?

     

    Usually the winter 2015 and spring 2016 cruises are posted in September or October. Keep in mind that the new Explorer is supposed to be launched in August 2016.

  3. Me too. I've never booked and paid for a cruise when I thought I might change my mind for some business or personal reason.

    I met a lady on a cruise several years ago whose husband had died after final payment, she went on the cruise alone, Regent would not allow a name change. The cruise was paid for, the cabin was used, it didn't help the lady or Regent not to allow a name change. This or an illness could happen to any of us, she wasn't asking for a refund. If Regent is still booking passengers then there should be an option for a name change with an additional cost. Angie

  4. A few years back we ran into a similar problem..different line....We were told quite firmly that the fully paid/contracted passenger $ would be forfeited and that if we wished to substitute another person, it would be a new booking at the current rate.

     

    If they are running [as stated above] a special on single fares, hopefully you can at least qualify for that should the need arise. And hopefully your TA can help you.

     

    Like airlines, cruise lines appear to have become very 'fixed' these days.

     

    It seems obvious to me that Regent passengers are more likely to be in this situation more often because of age and health issues. I know this policy has been in effect for a long time but it does not seem fair to not allow a substitution under any circumstances. A policy or guidelines should be established by Regent to alleviate this inequity. Angie

  5. I am having difficulty viewing the suites available on a particular level. I was using the "plan my cruise" button which I am not finding now. Would someone be so kind as to go through the process to view available suites on a cruise. Angie

  6. Tom Noon was one of the nicest men I have ever met. Gentle, witty, intelligent and caring. What more can be said about someone?

     

    Ken and I send our deepest condolences to Barbara, Paul, Eileen and the rest of the Noons. The Regent Board on CC has lost a dear member. We shall miss him.

     

    Gerry

     

    Gerry, you described Tom perfectly, I would like to add two very special gifts, he was devoted and loving to Barbara in so many ways. We would also like to send our deepest condolences to his family.

    Angie

  7. gskimmmel,

    I think the major reason why some cruisers book early is to get their preference of a suite. The price change on Regent depends on the cruise, perhaps cost changes, perhaps popularity. Some cruise prices remain the same, others have price increases. Special offers often disappear after a time limit. Angie

  8. I said or did nothing that would "delete" me from Regent.
    I receive a large number of Oceania Brochures, but even when I request a Regent Brochure it never comes and I would like an up-to-date brochure from time to time. I find a brochure easier to use than the internet. Perhaps Regent's mailing list needs to be revised. Angie
  9. This discussion is interesting, but frustrating for me; as I mentioned, some people are inundated with mailings, and there are those, like me, who receive nothing. Can anyone explain the inconsistency (Regent?) I agree that people should be able to opt out of unwanted mailings. I, however, would like to opt in so I receive what others are buried in!.....:)

     

    Sheltieluv,

     

    I've called Regent numerous times, year after year without much success; but I do receive almost daily brochures from Oceania.

  10. After reading the very few responses, they are the same double talk lawyer/politician speak that comes thru when and if Regent customer service responds to valid customer concerns.

     

    The sad number of responses and the lack of any solid information is a sad reflection of Regent's typical lack of responsiveness. Ask all you want but, even if you do get a response, it will be like the typical political response on the Sunday talk shows where lots of words say virtually nothing and the answer bears no semblance to the question asked.

     

    Sorry to be so negative but, after about 5 years of cruising and following Regent and PCH, that's what has been the typical corporate attitude.

     

    Hi Dave, I agree. What I don't understand is why the Question/Answer Offer was made in the first place. Angie

  11. As a "germophobe" I agree with TC - there can't be enough sanitize measures for me. My pet gripe is finger lickers who pass roll basket, condiments etc.

     

    My observation is most folks DO NOT use sanitizers throughout the ships.

     

    The last time I was on the Mariner, a server stood at the entrance of La Veranda most days and reminded folks to use the sanitizers. I think there should be this kind of "reminder" and perhaps packaged sanitizers throughout the ships. It wouldn't stop "finger lickers" but it might help. Angie

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