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About brenderlou

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    Cool Cruiser

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    Ft Lauderdale, FL

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  1. So our August trip was cancelled. I used a future cruise credit for $300 and paid $477 for the remainder. Based on email below I received am I getting 125% on total price or just the amount I paid in cash? Too me it reads I’m getting 125% on the full price. 1. 125% Future Cruise Credit: We’re providing you with a 125% Future Cruise Credit to re-book a new cruise by December 31, 2021 for sailings departing on or before April 30th, 2022. This amount will be based on your total cruise fare paid. And, we’re giving you a little extra, knowing that this is such a unique circumstance. We will automatically issue you your Future Cruise Credit by July 31st, 2020 via email. So, there’s nothing for you to do! Taxes & fees and any RoyalUp upgrades will be automatically refunded. Current refund processing is around 45 days. We are working as quickly as possible and we appreciate your patience. Please note: If you opted into the Cruise with Confidence 100% Future Cruise Credit, this offer does not apply. And, if you previously used a Future Cruise Certificate, you’ll receive a new Future Cruise Certificate. This will be for 125% of any new monies paid on this sailing, plus the reactivated value of your original certificate at 100% of its value, with an expiration date of December 31, 2021 and a sail by date of April 30, 2022. Sent from my iPhone using Forums
  2. How long after you cancel a drink package do you see the refund on your credit card? Sent from my iPhone using Forums
  3. Thanks!!!!! Sent from my iPhone using Forums
  4. I didn’t cancel just found out from news that our cruise is cancelled Sent from my iPhone using Forums
  5. Looks like cancelled as I just checked and you can’t book August anymore. Does that mean a 125% credit? Sent from my iPhone using Forums
  6. What happens now? Do I get 125% credit? Lift and shift? Curious how it works. Thanks Sent from my iPhone using Forums
  7. I just called and canceled our drink logs and Keys. They are under the assumption that cruise is still sailing (8/7/2020 out of Miami). Probably too early to get word out. Sent from my iPhone using Forums
  8. We have a quick 3 nt cruise out of Miami on 8/8 and hoping it’s a go. Anyone have an idea what the max passenger capacity would be when they start sailing again?
  9. We NEVER bring carry ins since room isn’t available until 1:00. We check everything and enjoy the ship while watching others lug their luggage around!!!
  10. Thanks Thats what I thought but just wanted to make sure. We like to board early to have lunch and explore and it’s usually very quiet which is nice.
  11. I completed our online check-in yesterday and the earliest option to choose of when we would be getting to the ship was 1:30 to 2 o’clock. Why have they change the options as we usually get to the ship between 11 and 11:30. This is for Independence of the seas leaving Fort Lauderdale on March 23
  12. Just finished our check in for a 3/23 cruise and the only paper to print was a sign and sail with no signature required? Am I missing something since when we cruised in November it was the paper we had to sign. Thanks
  13. Does anyone have pics or link to recent Majesty dinner menus for their 5 night Key West, Cuba overnight cruise?
  14. I am trying to find where we can request beds together/apart on website and am having no luck. I am a C&A member and have found it before but now I can't. Can someone guide me please?
  15. I haven't been able to use the mobile app for a while. I try to log in and it says LOG IN FAIL THE OPERATION COULDN'T BE COMPLETED (FORUM SSO ERROR 2). I know I'm using the right username and password since I signed in on my laptop to post. I've deleted app and downloaded again and still get the same message. Anyone else dealing with this issue or know how to resolve?
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