So just got off the phone with Carnival after an hour with a resolution specialist. Final payment was on 8/7/22, had lots of issues going on, and forgot to check on the actual date until today 8/12/22. Long story short I missed my final payment, never have before, and we're long -time Carnival cruisers. Just a heads up, I received no email stating "your final payment is near" prior to the date. Never received an email on the date "hey you forgot your payment, hurry and pay now". Never received a cancellation from Carnival saying "your cruise was cancelled for non-payment". So don't rely on them for any heads-up from now on. I know it's my responsibility, and I assume that, however, it was nice to get those little reminders when we get caught up in everyday life. When we used to cruise all the time it was like second nature, but we just started back this year, well we were trying to, lol. Anyway, as a result I lost $600 OBC, $434 FCC, and the rate went up by $440. So I just cancelled the booking, and decided it's not worth it. The rep. refunded my deposit because of all the trouble, however she said they have cracked down since end of June and aren't allowing any exceptions in these situations. It's kind of disheartening, I'm not trying to cash in on anything, just trying to get back to cruising. Guess I will just take my money to another cruise line for now.There are some major glitches in their system right now as far as communication goes, hopefully they figure it out and work out the kinks. Hope this can help others avoid this situation, we all fall short sometime. 🥲