4 cruisers

I am the same!!!!!!!! I actually pack a rolling carry on bag with my Aquafina!

YES! It does take some footwork to get reimbursed but we got everything back except the insurance cost, of course! Ours was covid cancellation. ;-(

It was truly awful water (had it on our Alaska cruise in August). I am glad they have changed brand but hope it will be better! Oh and my ankles swelled with the stuff!

Sorry, but in our case, the insurance takes over. They ask for receipts of those charges and then include that in the refund check. We used NCL's insurance.

This is where I don't see NCL's responsibility. Your insurance needs to reimburse your shore excursions, not NCL...I believe....

I sometimes wonder if we are censored here. I am enjoying the group on FB. Most people are making the best of the beauty of Hawaii and the good attitudes of the crew. We are up for that! 😉.

So many facets to this whole situation. I am thinking about Covid and the ER in Athens. That alone is daunting. Language barrier is another tough one! Having a skateboarding kid, we have had two broken arms. One was way more severe than the other. Pain levels were each different. Im sure the Mom felt she was making the best decision to get her son checked out by the doctor on the ship. I guess, all in all, too much was expected by the poster from NCL. It just stirred up a lot of fellow cruisers' less than stellar communications we have experienced with NCL.