StarLink promoted to be on the Silver Shadow World Cruise '23 has been a total fiasco!
Why, because the equipment purported to be on board upon the departure from Sydney was minus a piece of equipment.
This was followed by a letter to all guests from the President of Silversea stating that the missing equipment would be delivered in Hong Kong. Followed by, yes the equipment arrived but there was neither a SpaceX- Starlink technician locally or remotely to install. Followed by the worst internet ever.
Guests have been totally frustrated along with the realization that not Silversea but Royal Caribbean is in charge of this.
Imagine, the highly promoted World Cruise.... the only World Cruise in the Royal Caribbean Group and they have either totally abandoned the World Cruise or are so incompetent to realize how frustrated and disappointed World Cruise guests are.
The letter received from the President of SS in Manila apologizing and promising installation in Hong Kong came and went and was never updated nor mentioned again, nor was the internet.
The World Cruise is now competing its' 2nd month and nothing has been done!
Royal Caribbean are you listening?