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gwilli

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Posts posted by gwilli

  1. We checked in and printed our documents including our boarding passes. We didn’t have luggage tags to print.  Will they appear on our account sometime soon?  We like to have them on our luggage when we get to the pier.  
     

  2. I thought I saw on Facebook this morning… haven’t verified…  that HAL changed their drink policy to charge the overage on drinks not on your plan, not the cost of the drink. I hope this is so. Can anyone (onboard now) verify?
     

  3. 9 hours ago, Host Jazzbeau said:

    So how are the Transfer reps getting through security?  I've always had to show an airline ticket.

    That was my question to Azamara too! Just hope it all works out for everyone. I’ll let you know how it went for us. Until then…. 🤞

  4. 1 hour ago, kent4489 said:

     

    We booked late (like a couple of days after the change to Ravenna). Although we had already decided to go, I was busy and didn't get it booked, so we didn't get the FCC or whatever it is that others got that were already booked.

    I booked direct with Azamara and the agent added in the transfer from the airport (at a charge of .01 each). It's listed on our invoice as a Pre-Cruise transfer. Are you sure you didn't get a voucher? It's in the cruise documents, the page right before the luggage tag. And it states to claim your luggage and meet the representative OUTSIDE the Customs Hall.

    Anyway, I"m sure we'll all make it. I hope!  ;-0


    We were charged the penny each too… but no voucher for the Venice to Ravenna. We did get our pier to airport voucher for Istanbul. They checked and we are on the manifest so we should be good to go.  
    Hope you can get to Customs Hall.  That may be the issue.  Good luck. (I checked to see if it doesn’t work out there is a train…)  

  5. 3 hours ago, Host Jazzbeau said:

    Really?  They don't want people to collect their checked luggage before meeting?  Sounds odd...

    You got it wrong.. They told  me that  if you’re staying in a hotel you won’t be able to get back through security to meet the shuttle.  I questioned it to the point that they spoke with  their supervisors. We are not staying in Venice, and it would be easier to meet at the airport.  

    • Like 1
  6. This must be a change because we too are flying in the day before and was told that we wouldn’t be able to catch the shuttle from the airport.  They said it was something to do with the meeting place is behind security.  The Azamara agent checked with supervisors since I was complaining.  We are taking a cab into Venice to meet at the bus.  Our name is on the manifest, but no vouchers.
    This has been so stressful! 
    Good luck getting to the ship! (Us too!)

    Cheers

  7. The agent also added the shuttle transfer to our account which now has a two cent balance! He said that you need to have the transfer voucher ( that will come during check-in process) to get on the bus. If you haven’t heard back from them about the shuttle you may want to give them a call. This is a mess… wish communication would be better.

    Also, they will have Covid tests at the port for those that need it for a cost. 
    Cheers

    • Like 1
  8. I’ve been on the phone with Azamara about the shuttle from Venice to Ravenna.  Arriving the day before, we have booked a hotel near the airport thinking that there would be changes to the Venice departure.  Now after waiting over two hours on hold to find out that we can not return to the airport to catch the shuttle to Ravenna.  Security reasons.  We have to find our way to the Tronchetto train station on Venice to catch it.  They didn’t have another stop on the mainland.  Poor planning.  Hope others see this since we filled out the form on time and submitted it, didn’t get an answer so looked into it.  Also, if they haven’t gotten back to you, you probably should look into it.  
    Cheers

  9. Hi Jacaui

    Please add us… 

    December 17,2022

    New Statendam

    10 night Southern Caribbean Seafarer

    Christmas cruise 

     

    Do you remember us from the Prinsendam?
    (Gail and Tom)
    We brought cork screws Tom made for the wine tasting winner. Haha…our wine was the winner,

    so we gave it to second place, and one for you. 
    Cheers!

    Gail

    gwilli

     

  10. On 12/2/2021 at 12:08 PM, Roel94 said:

    I am looking forward. To my lobster roll and drinks.

    honestly this town needs tourists no matter how they arrive.

    miney is miney.

    Just like Venice… hope they will allow the Onward to dock in the city (June cruise). The tourists are a big part of these cities’ economy. 

    • Like 1
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