Obviously you and I are traveling on different ships, but I did write to them and asked specifically about embarkation and debarkation time as well as which pier we are sailing out and in to. They wrote back in a timely fashion (info@starclippers.com) - in my instance they wrote: EMBARKATION Begins at 4:00 p.m., and all guests must be onboard by 9:00 p.m., the ship sails at 10:00 p.m. DEBARKATION Begins at 7:30 a.m., and all flights must be after 12 p.m. very important - AM flight are not advised -
So at least I know someone is monitoring their e-mail. It changed my travel plans though for the embarkation day.
You and I sound similar. I like to plan and I like to know things. This is also my first sailing with them, and I do find they do things a bit differently than I'm used to. Drop them an e-mail, maybe you'll get a bit of information.