Royal Caribbean, another poor showing
So before the keyboard warriors attack me, please read the facts
We ordered 2 drinks packages for next year, and with the silly website they use, we ended up paying for the packages via our debit card rather than on board credit
By which time we realised our mistake and cancelled the transaction some 2 minutes later, by which time RCCL had taken the authorisation and then 2 days later the physical cash
We had an email stating that the refund will be repaid to us within 14 business days, which has passed and no sign of the money
Speaking to their Guatamala Call Centre, they have advised that the email was incorrect and should state 30 business days
They obvioulsy need the money as it now takes 6 weeks to get my money back
