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surfer100

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  1. I also wrote by email to HAL to ask that they make rebooking more flexible over coronavirus concernss. Received this reply: "Thank you for your recent correspondence with Holland America Line regarding the Coronavirus. We ask that you please call our special line for this issue at 1-800-577-1729. This line is available 7a-5p, Monday-Friday, 8a-5p Saturday and Sunday. All hours are Seattle time (PST)." Same qualifications as always, YMMV, offers change, and it may not work for you. But may be worth a call to their special line.. Good luck! (Reposted from the Apr 04 Nieuw Amsterdam Transatlantic thread.)
  2. I was able to roll my money in this Apr 4 transatlantic to a holiday cruise. I also wrote emailed to HAL to ask that they make rebooking more flexible over coronavirus concerns. Received this reply: "Thank you for your recent correspondence with Holland America Line regarding the Coronavirus. We ask that you please call our special line for this issue at 1-800-577-1729. This line is available 7a-5p, Monday-Friday, 8a-5p Saturday and Sunday. All hours are Seattle time (PST)." As always with this type of CC informational post, YMMV, and any current offers may change or disappear. Good luck!
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