MJDMV

That's odd. My update states that "Guests 12 and up, who are unvaccinated or not up-to-date, must present a negative test from either: Antigen test no more than 24 hours prior to sailing......or a PCR no more than 72 hours prior to sailing."

"Guests who are up-to-date and kids aged 11 and under do not have to test pre-cruise."

DP340 is the discount code for Diamond Plus with 340 points and above. Does anyone know the Pinnacle discount code?

I'm joining for a BtB on 10th July and have booked a transfer from Tronchetto to Ravenna Cruise Port, options are 9am or 11am. I also have one from the ship to Venice. Cost each way is £46.

I really like cruising with Royal and have embarked in Venice many times. I think however, that Royal have made a mistake in their choice of Ravenna which is a 2- 3 hour journey from Venice. I read on the Roll Calls that Ravenna currently has 10 (yes ten) taxis!! 

I booked this when ships were still allowed to dock in Venice Cruise Terminal; it was moved to Ravenna with the promise of a free transfer which seems to have been forgotten by Royal. I'll still enjoy the cruise and Venice before and after, but I won't travel again from Ravenna. MSC and Costa leave from Venice Marghera Port, Trieste or Monfalcone. I think it's fair to say that on a cruise starting in Venice (allegedly)) most people would like to spend some time in Venice and not 4-6 hours on a bus.

Still looking forward to joining the ship.

Hello, I'm travelling from Manchester UK to Barcelona on 15th April to join Voyager. I have to complete a Passenger Locator Form, however I can't see any area to state that my destination is a cruise ship. The 'transit through Barcelona' appears to show areas on the form for flight numbers etc. Any ideas please?

Voyager is currently sailing to Limassol and due to arrive on 25th February, however there are no cruises listed until April 15th from Barcelona. Does anyone know what's happening to this ship in from 25th February to 14th April?

Does anyone have news about Voyager's current dry dock, and whether there are interior changes? Sailing 15th April. 

Thanks 

Nice..... Pity I'm not Pinnacle yet, might have laughed more. Odd that a genuine enquiry can lead to ridicule.

Hello All,

I know the Diamond Plus discount booking code is DP340, and am wondering whether there is a discount code for Pinnacle. Can anyone help please?

Free drinks and lounge etc are not a deal breaker for me but there is a point that seems to have been overlooked. It's probably worth noting here that D+ used to have complimentary drinks in the Diamond Lounge and /or the Concierge Lounge every evening 5:30 - 8:30, and 3 drinks credited to their card daily. Whilst I'm happy with old and new arrangements, the latter remains a temporary loss of benefit which if you like benefits / perks, then it's probably important.

Good information, thanks.

Does anyone know how embarkation Covid testing procedures are handled on the second cruise of a UK Anthem B to B?

Thank you.

Going on Anthem from Southampton UK in October 2021. Could anyone tell me the currency used on onboard please?

So for a 7 night in an inside cabin, solo traveller, is it double the double which is received for solo or just an extra 7 points for the cruise = 28 or 21?

I think it's important to remember that Royal's decision is not necessarily altruistic and an attempt to 'save Venice'; probably more to do with port fees. Additionally, other companies plan to home port in Venice - Costa, MSC and probably others. Currently Vision of the Seas is due an overnight in Venice on 10th and 11th May 2021, so the Ravenna decision does seem bit odd.

After a search, it seems that Royal is currently the only cruise line to have abandoned sailings from and to Venice next year. This port is a really important part of the vacation for me with before and after hotel stays - and that's before we think about a 2-3 hour bus journey, waiting around for buses and people, and traffic, all twice!! Seriously thinking about other ships.

This is disappointing, not only because of the extra time and delays for embarkation and disembarkation but also the potential loss of relaxing and enjoying Venice before and after. If the shuttle goes from Marco Polo, that's a 90 minute journey from San Marco, possibly before and after the cruise(s). 

I wonder what the real reason is for this change? I don't think it's about being proactive and 'defending' Venice! Presently both MSC and Costa still show as cruising to and from Venice in 2021; additionally, it's likely that Royal will lose out by this itinerary change. We'll see.

21 hours ago, jknc said:

Think about how much time you and your travel agent spent simply trying to get your money back. How many calls did you make?
 

Why would anyone do business with a company like that again? I certainly won’t. 
 

I’ll find more joy doing other things with my money.  

Tempting not to join this discussion but here goes.....it could be seen as a way of gathering loyal cruisers' views on waiting months to get their money back at a time when money could be most needed. Surprisingly to me, it seems that generally people here are willing to offer understanding and sympathy to a company caught in the midst of conflicting difficulties.

I think Royal is deliberately holding on to our cash thereby taking advantage of regular customers. I'm still waiting for refunds since Royal cancelled my cruises on 17th March - 52 days. After 4 emails and 3 calls (one call from 'Guest Experience'), I was told that it's business days!! Rubbish of course but just another way to hold on to my money. My chosen airline called me and refunded my fares within 4 days - I think it has millions of customers also. 

I also continue to receive emails offering reduced cruise fares, and deposits and a virtual cruise compass, but no money.

To answer the question, in future Royal will no longer be my 1st consideration but if it suits for destinations and price then yes I will cruise with them again. As regards C & A status and perks, other cruise lines offer a 'carry-over' of status with very similar benefits and are generally cheaper.

On 4/19/2020 at 12:31 PM, MJDMV said:

To add some experiences: I'm waiting on $3,400 for cruises only, and way past the 'promised' 30 days. I think Royal cruises are great and I have completed 62 cruises with them but I'm not going to join those who are patient or those who are (rightly) annoyed. I'm just disappointed, not because of my loyalty or because I should be treated better than others. 

My flights were with Jet2 (UK) and I've already received refunds. This company contacted me by email then telephone, offered me a credit or refund - 4 days later money back on my card. This is a big airline with plenty of flights and customers, surely Royal could show a bit more decency and adopt their methods?

UPDATE  - 5th May and still waiting. I was told on 21st April that the time was now 45 days. I'm at 53 days and still no sign. When travel becomes safe again, I intend to cruise another 62 time but it's highly likely I won't be on a Royal ship. 

To add some experiences: I'm waiting on $3,400 for cruises only, and way past the 'promised' 30 days. I think Royal cruises are great and I have completed 62 cruises with them but I'm not going to join those who are patient or those who are (rightly) annoyed. I'm just disappointed, not because of my loyalty or because I should be treated better than others. 

My flights were with Jet2 (UK) and I've already received refunds. This company contacted me by email then telephone, offered me a credit or refund - 4 days later money back on my card. This is a big airline with plenty of flights and customers, surely Royal could show a bit more decency and adopt their methods?

Starts and ends in Barcelona.

No Italian ports on these sailings now - there were 4. Villefranche stays and new ports are a mixture of Malaga, Alicante, Marseille, Palma de Mallorca and Valencia; 1 sea day. Good to see clear information from Royal 7 weeks prior to sail date. 

Try a company called 'Venice Limo'. In July it was 60 Euros from the airport to the ship.

Hello,

I normally buy the De-Luxe BP onboard, however if I bought it online would I still receive my 30% D+ discount?

Thanks

7 hours ago, MJDMV said:

Lots of intrigue with this topic but here's the 'reality'. Whether you continue with the current system is your choice.

 

1) Auto-tips are distributed 2 weeks after you leave the ship.

2) Royal takes 20% of your tip.

3) There is no list of who has or hasn't removed their auto-tips. 

4) Crew keep the cash you give them or sometimes share with helpers - Cabin Stewards for example.

5) There is no obligation for crew to hand cash over to Royal.

 

Apologies, I do need to clarify Point 3 above: By no means do all the ships display lists of passengers who have removed auto-tips, however any list seen would refer to 2 cruises prior to the current cruise. Imagine having to update it every day and then display it in various crew areas!

I didn't want to believe it either but Point 2 above is true, sorry.