valentinevar

Yup. I get it and it wouldn't have been an issue if we'd been told that. The main complaint really is we were told otherwise when we were booking and now they don't want to honor what the agent told us. Lesson learnt, definitely.

Yep, we booked April 11 (2 weeks ago) and it sails June 14 of this year. I called him a week ago to ask about booking excursions and maybe book the thermal pass (this was before we had noticed any price drop, so I wasn't calling about that) and it went to his voicemail which said he'd called me back within 24 hours. It is now week later and no call back. When we called to complain today about the FCC they said they would send him an urgent email to get back to us so we'll see. We were very happy when we talked to him, I even got my friend on the phone and she booked the same cruise on that same call, 10 day Mediterranean cruise.

I understand that that is their policy, don't get me wrong, what we didn't like is that we were told one thing and that turned out not to be true. Definite lesson learnt! Second lesson we are learning now is we should have done this through the Costco travel since we would have received more benefits. I'm trying to get them to change it now but it probably won't happen, but again, we are at fault for that. @Russiamomm If I bought a coat last week and when I bought it I asked the cashier, can I return it in one week if the price goes down and buy it at the discount and she says yes, then yes, I would expect to do that. Its not something I would ask about when buying a coat, but maybe if the coat was over $5k lol. But to give you a real life example, I bought a roomba vacuum a few years ago from Costco. A week after I bought it, the same exact roomba went on sale for $100. I returned my roomba and bought it again at the discounted price and costco was happy to accommodate, but again, I am familiar with Costco policies. I am not familiar with NCL policies, which is why we specifically asked the agent when we booked. That's the disappointing part.

Just had a terrible experience with this. We booked our cruise 2 weeks ago and it was past final payment date so we paid for the entire cruise when we booked it. Checked again today and it's $500 less. We booked directly with NCL over the phone and when we spoke with our cruise agent we asked if they would price match and give us our money back if the cruise dropped in price and he said yes. Called them today, our cruise agent has been AWOL since last week (he won't call me back lol, and it's not like I've been calling him often or anything, I called once to ask about booking excursions and left him a voicemail and he never got back to me). We talked to someone yesterday over the phone and told them the cruise had dropped in price and we'd like the price adjusted. Well, they told us on the phone they'd submit a request and we'd be notified via email when it's processed. They didn't give us any options and what they did was offer us future cruise credit, here's the quote from the email: "These credits will be available for one year to book and sail, upon completion of your current sailing on Debarkation Day. Please note terms and conditions include but are not limited to the following: Your future cruise credit (FCC) is only applicable towards sailings six days or longer, FCC provided is non-transferable, FCC provided is non-refundable, FCC is issued to guest 1 and 2 on the reservation only, guest who cancel their reservation prior to sailing will have their FCC deactivated from their client profile." So basically what we got back was an opportunity to spend more money in the future. We don't cruise very often so we were not happy about this. We called them to see if it could be credit used on this ship, they said no. We told them it was unfair that when we booked the cruise the agent said they would price match and they basically said tough luck. My husband argued with them and told them he didn't believe them that there was nothing they could do about this since we were told the cruise would be price matched originally and the guy on the phone told him "I would risk my job to do anything against our policy so I'm done with this conversation" and hung up on him. If our first agent had explained that this is what would be offered, it wouldn't have been so grating when we got the email but he did not say that at all when we booked. He asked if we could listen to the call recording from when we booked and they said we'd have to basically sue them to get access to the call record. Needless to say, my husband is not happy about this.

Thank you!

This bag sounds awesome. Can you share what bag it is? can you share the hook magnets that you use? It sounds very useful