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stevedeccaman

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    What to expect? TUI Discovery

    in Marella Cruises (formerly Thomson)

    Posted

    This was put on Discovery facebook page

     

    Stevie

     

     

    ---------------------------------------------------------

     

     

    Carol Basford

     

    Yesterday at 08:32 · London

    ..

     

    We're writing with some exciting news about your cruise.

     

    There's not much longer to wait until you join us onboard the newest addition to our fleet, and we've been busy behind the scenes getting things ready for you.

     

    Some things may have changed a little since you made your booking, so we'd like to tell you a little bit more about what you can expect onboard.

     

    We believe that the more opportunities you have to personalise your holiday, the more you'll enjoy your time away. That's why we've made freedom the hallmark of TUI Discovery – we're putting you in charge.

     

    Everything onboard has been created with balance and freedom of choice in mind. For every family option there's something that's just for grown-ups. Our gourmet restaurants are balanced by laid-back dining. Healthy food can be interchanged with something really indulgent. And it's the same when it comes to bars and entertainment. Lively spots with innovative technology rub shoulders with low-key corners where stripped back and simple is the order of the day.

     

    The dining scene in particular is a little bit different to anything we've done before. There are seven places to eat onboard, five of which are included in the price of your holiday.

     

    47° restaurant, our main dining venue is open for all the main meals and is all about sophisticated but approachable cuisine.

     

    Gallery 47°, our new eatery, overlooks the main restaurant and offers a fresh and modern Italian menu – we've even taken out the Chef’s Table to create more space up here.

     

     

    Then there's The Glass House. By day this poolside hub serves freshly squeezed juices, smoothies and specialty coffees as well as sandwiches, salads and light bites. Dinner time signals a change of mood perfect for tapas, design-your-own pizzas and our signature Hot Stone @ The Glass House – for sizzling hot rock dining. Hot Stone @ The Glass House has an extra charge but everything else is included.

     

    Our other new included venue is Snack Shack. Our colourful grab-and-go eatery serves tasty morsels throughout the day. It's where you'll find all the foods you eat with your fingers - from sausage and bacon rolls first thing, through to festival- style fish and chips, quesadillas and chicken goujon sandwiches.

     

     

    Of course, no restaurant line up is complete without a buffet, and our self-service buffet is called Islands - as we have lots of food stations for you to select from. There's a huge choice of hot and cold meals, from full-cooked breakfasts first thing, to the lunchtime carvery and themed evening menus that run from Mexican to Greek.

     

    Last but certainly not least are our a la cartes. Kora La, our signature Asian eatery, has had tastes of Vietnam, Thailand and Japan added to the menu by Ian Pengelley – Executive Chef of Gilgamesh and House of Ho. While Surf & Turf Steakhouse is a new addition that specialise in all things steak and seafood – Angus Fillet, Iberico Pork or lobster tail are up for grabs. Both these restaurants take reservations and cost a little extra, but they're worth it.

     

    As well as broadening our foodie horizons, we're also expanding our entertainment scene. We've got eleven new one-of-a-kind stage shows waiting in the wings, new interactive game shows, our first outdoor cinema and virtual dance classes. Plus our brand new Splash Live! Children's show in high season.

     

    At the heart of the ship is our beautiful new atrium. It's the perfect place for everyone onboard to come together and celebrate. In a slight change to the Thomson Cruises' tradition, Captain will host a weekly event here at 9pm on your sea day. This is a 'dress to impress' occasion where Captain will give a speech and you'll have chance to say hello to him and his Officers – and maybe grab a photo.

     

    We've got more technology onboard than ever before too, instead of a video arcade we've got a games room with popular games consoles. Instead of a dedicated internet area, we have improved our Wi-Fi service so you can use your own devices. Our signs for finding your way around the ship have gone digital, as have our photo galleries and booking systems for things like Destination Services and the Spa. You'll even find 'press for drinks' call buttons on The Veranda – our adults-only deck space.

     

    All these fantastic new options are wrapped up in the same friendly service we've become so well known for.

     

    We hope you enjoy your time onboard as much as we've enjoyed bringing it to life, and we look forward to seeing you onboard.

    Final payment

    in Marella Cruises (formerly Thomson)

    Posted

    On the Thomson site:

     

    Can I pay the remaining balance of my holiday online?

     

    If you wish to pay the balance of your holiday you can do so online by logging into Manage my booking.

     

    Please note, this service is not available for the following holiday types - please call us on the numbers listed below:

     

    Cruise holidays

    Twin centre holidays

    Ski & Snowboarding

    Lakes & Mountains

     

    You can also contact us via our Call Centre where one our our advisors will be happy to help.

     

    When you call, please ensure you have your booking reference to hand.

     

     

    Package holidays - 0203 451 2688

     

    Cruise holidays - 0203 451 2682

     

    Twin Centre holidays - 0203 451 2688

     

    Ski & Snowboarding holidays - 0870 166 4975 (calls cost 10p per minute plus network extras)

     

    Lakes & Mountains - 0871 971 0577 (calls cost 10p per minute plus network extras)

     

    Simply Travel holidays - 0207 106 0373

     

    As a general rule, full payment is required at least 12 weeks before your departure date but dates can vary. You can pay at any time earlier than this if you want to. The due date for paying the balance of your holiday will be stated at the time of booking.

     

    Can I pay the balance of my holiday at one of your high street shops?

     

    If you wish to pay off your holiday balance, you can either do this via our call centre on 0203 451 2688 or in your local Thomson shop.

     

    Do I have to pay a deposit? If so, how much?

     

    Deposits are applicable for all holidays except late deals where full payment is due immediately. If you are booking within 12 weeks of your departure date, you must pay the entire cost of your holiday. If you are booking more than 12 weeks in advance of your departure date you can choose to pay a deposit as shown on the payment page of the online booking process. You will also be informed at this stage of when the balance is due.

    Balcony cabin

    in Marella Cruises (formerly Thomson)

    Posted

    someone posted this on facebook

     

     

    Thank you for choosing Thomson Cruises.

    We're writing to let you know about a change to your upcoming holiday.

    Since you made your booking, we've updated our smoking policy in line with general cruise industry practice. As of May 2016 we will no longer allow smoking on cabin balconies - this is a safety precaution to help guard against in-cabin fires.

     

    If you do enjoy a cigarette or cigar, you can smoke in designated areas of the open deck. And if you prefer an e-cigarette you can use those in allocated bars onboard.

     

    We hope this doesn't cause any undue problems, and that we've explained the change clearly.

     

    We look forward to seeing you onboard.

     

    Yours sincerely

     

    The team at Thomson Cruises

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