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gilladj

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Posts posted by gilladj

  1. I just sent an e-mail to NCL customer relations explaining why the new rule on food taken back to the cabin is troubling.

     

    We have been cruising for over three decades and so have seen a lot of changes. Increasing and adding fees I can understand but rules that seem to force a new fee upon guests and limits their freedom to use their cabin in a way that is such a part of cruising without incurring a fee is bad business. It would be like a hotel saying you can only have food in your room that you get from their room service. No taco bell in your room. No Subway sandwiches on your room balcony. Really what hotel would do that? In some ways its worse because the food you would bring back to your cabin you already bought from NCL with your cruise fare. There is no added cost only the loss of forcing you to pay a new fee to use your cabin and balcony as you wish.

     

    The buffets areas are always crowed already and this new rule will only make that situation worse. :eek:

     

    We pay for a balcony for the express purpose of enjoying that space often with snacks, a light lunch or a drink. Add or raise fees, fine. But restricting guest's ordinary and customary behavior is out of sync with the concept of Freestyle cruising. To add insult to it NCL uses language that makes it sound like it for everyone's benefit rings hollow and is just plain disingenuous. :(

     

    Our next cruise is a 31 day cruise with NCL this fall and the thought of being on a ship for a month with this restriction is just not sitting well. Perhaps they will come to their senses before we sail. :confused:

     

    We shall see. Just glad the next cruise after this fall cruise is not with NCL.

     

    Peace,

    Doug

  2. We just booked the NCL Sun 31 day cruise from San Diego to Buenos Aires. I loved reading your review and I was wondering if it was posted somewhere without the dialogue.

     

    Also it seemed that you booked your own excursions. If so would you be willing to share the companies you used and the cost.

     

    The ports I am curious about are:

    Arica Chile

    Coquimbo Chile

    Valparaiso Chile

    Puerto Montt Chile

    Puerto Chacabuco

    Punta Arenas Chile

    Ushuaia Argentina

    Stanley Falkland Islands

    Puerto Madryn Argentina

    Montevideo Argentina

     

    Thank you so much for the review you posted here.

     

    Happy travels

  3. Booked the 14 day Caribbean on the Eclipse in December because we so enjoyed the Solstice last fall. My first question is on which level are select dining guests seated? Upper or lower. I just can't remember.

     

    My second question is about tables for two. While on the Solstice we were given a real table for two that was a bit secluded on our first night. We made this table our regular table after that first evening. Many of the two tops on the Solstice were placed together with only a few inches separating tables. It kind of defeated the point of a table for two. Are there some "real" two tops on the Eclipse? If so can anyone describe the location they would recommend?

     

    Thanks!

  4. Last fall we were on the Solstice, had select dinning and were seated at a nice quiet table for two way back towards the kitchen. We dinned at this table most evenings.

     

    There were many two tops that were right next to each other which defeated the idea of a table for two in our opinion.

     

    Wondering if anyone has the actual table number of a quiet/secluded table for two on the Eclipse. We would like to duplicate the intimate setting we enjoyed on the solstice.

     

    Thanks!

  5. I board my first Celebrity cruise in 15 years in a few days. Since booking the cruise I have been following the never ending promotions and changes that flow form the corporate brain trust. If their plan is to attract customers they are severly missing the "boat" with confusing and conflicting promotions and rule changes.

     

    It only seems fair that if I have made final payment there should be no rule changes. Up until final payment at least I have the option to cancel is the new rules don't agree with me.

     

    I am very excited about the cruise but the behavior of the corporaqte office has me wondering if they actually have a strategic plan other than throwing things up against the wall and seeing what sticks.:eek:

     

    I had planned on upgrading on board part way through the 18 day cruise just to try some new drinks. This would have put a few more pennies in Celebrities pocket. If the upgrade is more than one "premium" drink I will probably settle for the classic. Result, no additional revenue for Celebrity.

     

    The probablem with rule changes like these is that revenue projections are made based on the assumption that people's behavior won't change. That is rarely the case; making the revenue projections total fiction.

     

    Just my $.02 :)

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