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JAR

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  • Favorite Cruise Line(s)
    Oceania, American Queen, Viking

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25+ Club

25+ Club (3/20)

  1. We just returned from the World Traveller Christmas cruise, & were quite pleased by the food. They had multiple selections each night & service was fantastic. We never waited long for our meals & all the servers were eager to please. We felt that the weakest part of the menu was the dessert selection. The souffles were delicious. Too many of the ice cream choices were plant based & the variety of flavors was limited. The special menus & table settings for the holiday meals were wonderful. Lunch had a great selection of hot foods & salads. I agree with a previous post that some of the soups could be better.
  2. I failed to add in my comments that my husband was closely tracking Drake weather throughout our Voyage on 3 different models. All 3 were predicting high wave heights and very high winds on 12/25 & 26. We went well below the Antarctic Circle which was a pleasant surprise. Additionally, we such made good time heading down that we got a surprise stop in the South Shetland ( Penguin Island). I suspect that the additional fuel burned to make such good time would not have occurred if Atlasc was in financial difficulties. The holiday celebration & special holiday meals had in be costly for the line. They really made everyone "s ( guests& crew) holiday festive.
  3. We were on the World Traveller that rushed back to Ushaia due to weather. It was a fantastic cruise with great service & wonderful explorations. Upon our return to Ushaia locals in airport said we were lucky to get out of Drake Passage before the storm hit. We were fortunate to complete our entire cruise and experienced no signs of financial difficulty with Atlas.
  4. I have been a huge fan of American Queen Voyages in the past, but they are currently a company in CRISIS. Over the past 2 years we have had 4 cruises canceled by them within a few months of sailing. Two of the cancelations we discovered ourselves by looking online & noticing that our trips were no longer listed. We booked our trips while onboard and received good promotions. After AQV canceled, they did not offer us any special fares, resulting in any rebooking prices to be almost brochure rates. This year because of the late cancelation we are left without holiday travel plans. To add to the issue the refunds from AQV take multiple months to be issued & require a great deal of follow-up. I am concerned because this type of poor customer service occurred before Vantage Travel went bankrupt and I still have 2 future cruise " booked". Customer service refused to give us the email address of the new CEO which says an awful lot of AQV"s current philosophy.
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