Raymondo111

Ok, I wasn't aware that travel agents names were not to be included, as this travel agent probably does a great deal of business with P & O I thought it relevant, my apologies.

I wasn't aware that this was a special price, I knew there was no OBC included in the 'deal" from P & O but assumed that I would get my shareholder benefit as I had before. I haven't cruised with P & O since 2015 but the itinerary and pre-cruise stay appealed so booked it. I have been cruising with Celebrity but prices have shot through the roof so decided to try P & O again so not impressed with how they treat their shareholders.

I recently contacted Carnival to request my shareholder benefit to be applied to my upcoming cruise on Azura in September but received an email back to say that my application was denied due to "the promotions applied to your booking are non combinable with shareholder benefits, you have been given a net rate discount through your travel agent therefore with this promotion given its not combinable" The cruise was booked through the TA I have used for the last 14 years, I asked for a quote for a stay and cruise on the Azura and was happy with the price so booked it. I didn't get any OBC so not sure what Carnival are saying? Anybody else experienced this?