DaveA

Already happening! I was particularly offended by them referring to the payment as a goodwill gesture.

Having booked a Concierge suite for our July Splendor cruise in part because of the pre-cruise hotel, this morning we received, via our TA, a letter from Regent: We regret to inform you that we are unable to arrange your pre-cruise hotel and transfers in Reykjavik, Iceland. This is due to the limited availability of hotels that can accommodate the desired number of guests, while meeting the required standards that Regent is known for. It goes on to offer us £150pp as a "gesture of goodwill" towards paying for our own hotel and transfers, plus some OBC. It then says: There are several excellent hotels in Reykjavik to choose from which you may review and reserve online or by contacting your travel professional. which rather contradicts their earlier statement. I find this astonishing. Has anyone else experienced this? It will be our first Regent cruise so not creating a good first impression. Dave

Great, thanks. That is, for me, a big benefit of the package. I like to try different wines with different courses and wouldn’t want to be having to order each glass separately.

How does it work in restaurants? Do they top up house wine glasses without being asked? Does the same happen if I order a different wine on the SSBP list?

I have just received the same email again but with the titles prefixed by “CORRECTION:”. Trouble is the content of the email seems unchanged and the link still goes to sold out cruises.

Thank you both for your helpful and reassuring replies.

I am happy with buffets for breakfast and lunch, but I do like to be served dinner. My understanding of the options on Octantis and Polaris is that the Restaurant and Manfredi's require reservations and I cannot expect to eat there most evenings. That leaves the World Cafe which is a buffet, albeit with some dishes cooked to order. Am I correct? It seems odd not being able to dinner eat in a 'proper' restaurant on a luxury cruise. Thanks Dave

Thanks for those suggestions. I did sign up for emails but haven’t received any yet. I will give them a call and see if I can wheedle anything out of them.

My wife and I have enjoyed many cruises and are now considering a first one with Viking. I have always booked cruises through a TA before, but our usual TA does not deal with Viking. It seems that most of the main UK cruise travel agents don't deal with Viking Ocean. At the start of the Viking online booking process there's a prominent box for me to enter an offer code. This makes me feel I must be missing out by not using one. I have read through most of the 43 pages of the 'post offer codes' thread in this forum but they seem to be US offers. Can any UK-based Viking cruisers suggest whether I'm likely to get an offer if I wait? I am not used to paying the quoted price with any other cruise lines! Thanks Dave

I have been on the Quest twice recently. On the Montreal round trip at the end of September there were quite a few service issues, although we worked around them and had a good time. On our Panama trip over Christmas things were greatly improved. I think it has taken all this time to (almost) get back to pre-COVID levels of staff experience.

No. I’m three weeks out and can’t yet view my itinerary in the app.

Thanks Soapbox1964. There are still no Boca del Toro excursions showing for our Quest cruise in six weeks time. I'll have to resist my urge to plan everything and be spontaneous instead!

In the Seabourn Source app, tapping Account then Statement lets me view or download the final statements for each of the past few cruises I have taken.

Quest is going to be visiting these two ports a number of times on Panama itineraries over the next few months. Does anyone know if Seabourn has been to these before and what excursions were offered? And as an aside, is there a way to see shore excursions for a cruise I’m not booked on?

If you haven’t been to this area before then the combination of Kusadasi (for Ephesus) and Mykonos would be my suggestion. One of the most fascinating Ancient Greek cities plus a picture postcard Greek island.

It is hard to advise without knowing which ports the two cruises you are choosing between will be visiting.

Although the standard internet plan allows each guest to connect only one device to the internet, you can connect multiple devices to the ship's wifi network and use the app on them. When Quest lost its internet connection completely last month (due to hurricane damage to a satellite dish in Florida) the app stopped working completely, but if the ship has internet the app will work even for guests without internet packages on their devices.

I don't think so. I prepared everything prior to our cruise from Montreal last month, but no one at check-in was interested and insisted on a very cursory check of our vaccination records.

The credit was issued to all passengers because of the considerable itinerary changes. For details of those and other issues we experienced I suggest you read the thread Live from Seabourn Quest Montreal- Montreal started by Catlover54

Thanks fudge. It would be great if you could let me know a little more. Email dwa at dwandmea dot co dot uk

As a result of issues with the Quest voyage ending in Montreal today we have been given a credit against a new booking that has to be sailed within one year. We have an existing booking, deposit paid and balance due soon. We already have our holidays planned for the next year, so no option for an extra Seabourn cruise that soon. Does anyone have any experience of Seabourn being flexible either allowing use of credit against an existing booking or extending the validity period? I will also check with our travel agent when we get home. I realise we could cancel and re-book our next cruise but I suspect the flights (booked through Seabourn) will no longer be available or have gone up in price so losing our deposit as well would make it not worthwhile.

The TV in our Quest Veranda suite is on a swivel stand and a slide out shelf. The problem is that even when pulled out as far as possible you can’t turn the screen more than a few degrees because the side of the screen is obstructed by the side of the cabinet. A definite design flaw!