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johnsak123

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Posts posted by johnsak123

  1. It depends on your relationship with the concierge

    Friends traveled in the haven with niece and nephew who weren't and the concierge Adrian made arrangements so they could eat in Cagney's and enjoy the Havven facilities

    This is definitely not the norm and in most cases I heard you the members of your party not in the Haven can't use any of the Haven perks

  2. Although not the highest of rollers I have booked the last 3 cruises thru CAS. Not once on any of those cruises did anyone from cas come over to me to introduce themselves etc. On this past cruise No one every came around to ask if i needed a drink except for the night they had the white hot party.

    I know the attack will begin but CAS employees know who is who by the playing card

    Common courtesy would be to say hello to a CAS cruiser and introduce themselves.

    Just like the concierge makes it their business to know the guests CAS should do the same.

  3. Recently sailed on the Gem and never had a problem booking with the concierge

    There was an issue when we booked carneys with carlos the concierge and we found out by accident they didnt have our reservation

    That was even after getting a written confirmation from carlos

    We did end up getting a new reservation but it was 15 minutes later

    No biggie

  4. Is it a definite charge or a "hold" charge

    I had several charges on my credit card from NCL after i left the ship and it turned out these charges were not real charges but a "hold" on my account.

    Eventually they went away and I did not have to pay for them

  5. You should call NCL regarding the Haven since there is no waiter poolside in the Haven

    There is a gentlemen who handles the needs of the guests in the Haven but is not considered a waiter

    I am sure you will be covered if you order a beverage from him since I have ordered from him in the past and he did charge us. I guess if he can charge for the drinks he can handle the UBP transaction

    Beteer check to be safe than sorry

  6. Just called CAS to see about a cruise for next year and they told me there are no discounts for singles in suite and above categories

    Has anyone heard of a CAS change in calculation.

    Last year I got a nice discount and traveled alone in my cabin

    Let me know if you heard of any changes in CAS or how they calculate their discount

    Cheers!!

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