suesinger

We are also waiting for a refund from our august 2022 cruise.  We stayed one night in a hotel to finish the covid quarantine.  We have received the FCC for the days in quarantine on the ship and the $100 per person food voucher.  We got a check for the food.  Food voucher took 5 months.  We have been told our claim has been approved and to be patient for the refund.  It is now over 4 months since claim approved.  Every time we speak to someone at HAL they say someone will get back to us.  Never happens.  We had trip insurance and got paid for certain items.  Ours is only a $400 claim.  Every time we call HAL, wait time is 1 hour to over 3 hours.  We are going on an Alaska cruise in May because the FCC covered cost of cruise, but may never go on HAL again.

18 hours ago, MicCanberra said:

email sent

I never received it.

Sue

16 hours ago, MicCanberra said:

G'day, was it the transatlantic on Caribbean Princess in 2016 with the NICE INGAs?

Things are fine here as life is almost normal, it certainly would be better if travelling (anywhere including overseas) and cruising safely was available in the very near future but it seems that may still be a year or more off at least.

Keep safe.

cheers Mic

please contact us off group.

sues089 at gmail dot com

what is an INGA?

Sue

20 hours ago, MicCanberra said:

I think you will find that budweiser is not actually a beer.

We cruised with you a few years back.  Hope all is well.

Stu and Sue Singer

We used All Around Italy on a tour from Citavecchia to Orvieto. Fabrizio was fabulous. He took us everywhere we requested and explained everything. He also picked us up and dropped us off at our individual hotels. This is the 4th time we have used this company and would highly recommend them. They also picked us up at the airport and took us to our hotels.

We were on Emerald in April and breakfast everyday in Botticelli.  It is in aft part of ship.  

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