I was on board when my companion’s mother in uk became very I’ll. P and O waived all costs of phone calls to and from UK and gave us free wifi. The mother sadly died a few days later. P and O spent all day organising connecting flights home including taxi to the airport and escorting her from the ship to the airport. We were in the Caribbean (St Vincent ) at the time so it wasn’t simple. After we returned, Customer services phoned to see how my companion was and if the transfers had gone smoothly. We were treated with compassion and respect. Amazing service.
