brandy3415

8 hours ago, patty1955 said:

Really? After I posted the link, I realized that I hadn't installed it on my new tablet. I navigated to the website I posted and clicked on download. It installed a Aptoide  app first, then the Celebrity app. After the Celebrity app was installed, I deleted the Aptoide 

So I downloaded Aptoide and got a message file was not safe.   I cancelled message and downloaded the Celebrity App.  Got a message saying this was not safe and I was not being allowed to do this.  

I just do not know what goes on.

3 hours ago, patty1955 said:

You have to side-load it: https://celebrity-royal-caribbean-cruises-ltd.en.aptoide.com/app

I have two tablets.   On the first, the app appears but says it does not have the above named and look at these other apps--which have nothing to do with Celebrity.  

On the second, the Aptoide page comes up telling all about how it sells the apps.

Any further suggestions?   Am I doing something incorrectly?   When I open your link on my computer, I see the app download, but on tablets, not.

1 hour ago, micruiser2002 said:

Maybe look at this thread.  

 

 

I am one of those who has tried to download app and got message that Celebrity does not support the android tablet.   Still waiting for Celebrity to address that issue.    How do I do the pre boarding health check ?    I assume the safety review can be viewed in cabin on arrival.

How has anyone else dealt with this ?

I never thought of this until I took a second look at perks for Elite level (reciprocal from Royal Caribbean)   Can I use the 90 complimentary minutes of Internet even if I do not purchase an Internet package?   My spouse will have the package, not me.

I share your confusion.   My own travel agent told me that I had beverage package and wi fi.    I did not call Celebrity but TA has not been reachable by phone since then.  

I have had a Move Up bid accepted,  but I really don't care much about beverage package and have already purchased wifi at a 50% flash sale discount price.    

Don't count on having the "perks", but if you do get a bid accepted, take it for what it is and enjoy!

How difficult is for a suite passenger to get a reservation for Blu?   I read somewhere you have this option, but apparently this venue is very popular.

I surely agree on the negativity.    Gone are the days when questions like "do they still have those little pastry swans for dessert?" are replaced by enmity towards the sometimes ill timed changes made by Celebrity. 

I read the views posted on the board, then make my own decisions . 

On 6/18/2022 at 11:44 AM, TeeRick said:

Yes cruise ship water for drinking (or whatever) is pretty highly purified by Reverse Osmosis or Evaporation/Distillation.  Better than home!

There is still a high amount of sodium in the water as it is not easily filtered out.   We use a Brita just to be sure .

Thanks!

5 minutes ago, cruisestitch said:

Connecting with a new device generates a message that the account is in use and would you like to disconnect the first device so you can connect the second one

We have done this many times. I just want to know if  spouse can bring phone and tablet (or computer) and use wi fi on both, of course not at same time.     Is this allowed or is wi fi restricted in some way; that connecting with new device will be blocked? 

I purchased the Wi Fi package , premium in a flash sale.   It says one device.   However, in the terms and conditions it said 2 devices.   Now I am confused, because In the past (not on Celebrity) we have used my tablet, my husband's computer or tablet, and his phone on the one device, although not at same time.   Is this possible with the internet package that I bought?  

Here is the link.   Fill in the areas that apply to your situation , save and email.    Should not take long to hear back from them.

file:///C:/Users/brand/Downloads/Celebrity-Guest-Special-Needs-Form(6).pdf

1 hour ago, mcase131 said:

How do find the special needs form.  I looked through the site and can not find the form.

 

Thank you

I found it two ways.  One is way on the bottom of the web page items.   The other way was to just put in a search query.   It is fillable online and I believe I saved it and emailed to the address given on the form.   

I will look in my saved favorites and see if I still have it so I can post the link.

On 10/19/2023 at 12:38 AM, DaKahuna said:

 We’re doing our test cruise in the MSC Yacht Club on Divina in February.  She’s one of the smaller/older ships but the itinerary is one we like. 
 

We loved Divina!  We loved Meraviglia .too.   The YC on MSC was the best!   It was our choice once cruises restarted after Covid.     We bid on YC and won.    Ship is amazingly clean.    The YC experience gives you the feeling of a really exclusive club!    The service was great, food  (and I have a special diet)  very good and small, quiet dining room just the way I like it.   If only they offered a different itinerary from Port Canaveral or Miami, I would have booked our upcoming cruise with them.  

On 10/18/2023 at 5:57 PM, TX-Cruiser said:

Just to clarify we have sailed the The Retreat and loved it. The big issue there is we both stopped drinking two years ago simply for better health. So the issue there is that if we could do that without having a drink package that would be great. This is one reason we book suites on RC. We like to sail everywhere....haha. 

 

We booked "cruise only" because we do not drink enough to warrant extra cost.   But-if you are talking about a higher level suite with package part of the amenities, then you cannot pick and choose, right?

Even though Celebrity will supply a  cord, I brought one also just in case.   I think it was a 10 foot but did not measure how far it was to outlet.

This cruise I will probably not pack one .-

On 12/29/2023 at 11:38 PM, jag82177 said:

Does anyone know how many power outlets are located near or under the bed on Beyond, and whether they use a US or EU plug? I use a CPAP machine and would like to plug it in on my nightstand if possible. I will be in an Infinite Veranda stateroom 

Celebrity has already told us they are supplying an extension cord for CPAP machine.   This is on Ascent.    We submitted Special Needs form and they will also supply distilled water.  

6 hours ago, gizmodog said:

Thank you for the replies, appreciate it.

Your upgrade is almost identical to ours--we were Concierge, just "moved up" to MCSS!  I have same questions!   Same sailing, not end suite either.  Small world this CC site is!

Cruising Ascent soon and query to Celebrity does not produce response.  So--we are looking to pre purchase several bottles of wine.  Is this possible any more?

Also, we cannot find, either on these boards or on Celebrity website, a current list of wines by the bottle.   We do not drink anything but wine, so we do not buy drink packages.  If they have wine packages we would be interested.    Somewhere I saw a post about these topics but not sure if they still apply, or even apply to this ship.  Can someone give me input on this?

14 minutes ago, BirdTravels said:

Sounds like it's time for a 3 day weekend getaway so you'll be diamond on your 9-day. 

You know, I was going to say same thing.   We took a 4 dayer just to get to Diamond on our longer cruise.  

Just an update on my original question.   I did call customer service, don't recall exact time but it was later in afternoon.  Startlingly, I was only on hold about 45 min!  When I did get to speak to an agent, I told her under no circumstances should she cut me off as the previous call ended that way and no one called back. 

She went into the spiel about getting your FCC within 45 days and then of course looked at calendar and realized it was already way more--so she took care of it and by that evening there were the 2 FCC emails. 

Thanks to all who responded--it was good to learn from your experiences!

Sounds good but I have tried end of week, same automated recording on and on and on.

Can anyone give me a sure fire "best time to call"?

I would appreciate it.

How about an email?  I am not going the route of holding on phone again soon.  I had called the Crown and Anchor number, not reservations because I thought it would be faster.  Huh?