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babba

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Posts posted by babba

  1. After several cancelled cruises these three items appear on my account … I am a little confused and I am getting conflicting answers from NCL … if anyone has any knowledge and / or experience … it would be appreciated … Thank you in advance ...

     

    1. Your 100% Future Cruise Credit … I understand what this is …

     

    2. Your 25% Single Use FCC Bonus Credit … how is this used … how many can be used per trip / per person ???

     

    3. Your 10% Discount … can this be used in addition to the above credits ???

  2. I can not find any updated information ... specifically speaking of the Gem ... what are the "suite" perks ... (not club balcony suite) ... I am mainly interested if there are still dining perks in a "special" dining room for breakfast and lunch ... 

     

    Thank you in advance ... 

  3. I had a cruise cancelled in April 2020 ... I foolishly took the credits and put towards an August 2020 cruise (also cancelled) ... so now I have a ton of credits and if I were to do it all over I would have just taken the money ... I will live and learn ... but this is the problem ...

     

    NCL refuses to refund back to my credit card three spa passes purchased for the April 2020 trip. They were not transferred to the August 2020 trip ... we just indicated that we wanted our credit cards refunded with the amounts.

     

    NCL is now saying that they will only offer a future cruise credit for the amount of spa passes ... I have the original letter from March 2020 stating that all amenities will be refunded back to the original payment ... they are claiming they never said this and it was misinformation ... I have it in black and white on their letterhead.

     

    Please advise ... thanks in advance ...

  4. Please forgive me if this question has been addressed as I am new to Carnival and could not find any updated information. Back in January I booked a cruise for this November 2020 ... my final payment is due tomorrow and I know that this cruise is most likely not going to happen. I placed a non-refundable deposit. If I make final payment tomorrow what are my options once the cruise is cancelled ... I am afraid that if I do not make final payment my deposit will be gone ... Thank you in advance ...

  5. Please excuse me if this question has been addressed before ... I just can't seem to find any answers.

     

    My April cruise was cancelled and I requested a FCC to put towards an August cruise ... that cruise is now cancelled ... I am at the point where I just want all my money back ... I really don't care about that "bonus" credit amount and I do realize I am not entitled to it. Since I paid in full (as a gift to my family) I want ALL the money returned to MY credit card. Is this going to be an issue? I did not cancel either cruise. NCL did. Also where do I find the accounts for the two minors that were traveling with us. This is getting more and more confusing as I just want to bank the money until things settle down. Thanks in advance for your help. 

    • Like 1
  6. On 3/17/2020 at 3:13 PM, jtwilshire said:

    I was on the Epic Caribbean cruise 12-22-19 thru 12-29-19.  During the cruise I developed symptoms very similar to the coronavirus (terrible dry cough, chills & night sweats, fatigue, fever (but low 99-101), loss of appetite).  I also experienced a few episodes where I had trouble taking deep breaths, which is unusual for me as while I am 57 years old... I am in very good physical shape... run marathons, etc.  While on the cruise I told my wife that I had never experienced something like this before... some strange respiratory sickness. I did not have a runny nose or nasal congestion.  When I got back to the US, I got screened for strep and the flu.... both tests came back negative.  I felt better after about 10 days... but it took a good 3 weeks to get rid of the dry cough.  This was a few weeks before any of us heard of the "coronavirus"... which was starting to ramp up in China.   I am writing this in case someone reads this and experienced the same symptoms I did on the Norwegian Epic during similar timeframe.  While not convinced that I had the coronavirus... I do think there is a chance that I did, or had some other related strain.   Curious if there are others out there that experienced similar symptoms while on that cruise.

    I also I believe I had COVID-19 back in February ... It wasn't a "thing" then but I had all the symptoms as you describe ... My husband contracted COVID-19 in March (a confirmed case) and even though it is highly contagious I never contracted it during the time of his illness in addition to  the period of two weeks of self isolation ... I was tested once my husband had a confirmed case and I tested negative ... To this day I have stayed well (knock wood) ... so I really believe ... as you do ... that I had it ...  

    • Like 1
  7. As a vegetarian for seventeen years I never expect anyone to cater to me ... whether it is on vacation or being invited to a family / friend's house ... and I do realize as some other posters pointed out ... it is a preference ... not a life or death situation ... NCL is very accommodating to people with lifestyle choices. The speciality restaurants can be tough, however. Ask to speak to the person in charge of "special diets" as soon as you board ... NCL will do their best to accommodate ... Unfortunately at this time NCL does not have a special vegan menu ...Royal Caribbean just introduced their vegan menu which changes nightly ... hopefully NCL will follow suit very soon. Every evening you will receive the next day's menu ... If a menu item can be modified it will be.

    • Like 1
  8. YES ... it is ambiguous ... cut and pasted from NCL site ...

     

    I am traveling with other Platinum, Platinum Plus or Ambassador guests in the same stateroom? Do we each get a voucher?
     

    No. If there are 2 Platinum, Platinum Plus or Ambassador members in one stateroom, only one Welcome Back Card will be delivered. This gives the correct number of Dinner for Two vouchers the guests are entitled to.
    For 3rd and 4th Platinum, Platinum Plus or Ambassador members in the same stateroom, an additional Welcome Back Card will be delivered.
    If there is only a 3rd Platinum, Platinum Plus or Ambassador member in the same stateroom, an additional Welcome Back Card will be delivered but this guest will be treated as a solo traveler who get one dinner only. The benefit is only if there are 2 guests dining on the same visit.

     

     

    • Like 1
  9. I am very frustrated as I have spoken to four or five NCL representatives and I have received a different answer each time.

     

    We are three platinum / platinum plus sharing a cabin ... I understand that if two share a cabin you get two vouchers ... voucher # 1 dinner for 2 at Cagney's or LeBistro with a bottle of wine ... voucher # 2 dinner for 2 at Moderno or LaCucina ... Does the third platinum not get any benefits ???

     

    I read the FAQ on the NCL site and the answer is very ambiguous.

     

    If you have any experience with this ... please educate me ... 

     

    Thanks in advance.

  10. Good Morning ... This question s twofold ...

     

    1. I will be taking excursions solo ... do I still received the $50.00 credit or is it cut to $25.00 per person per port ?

    2. I am also platinum plus ... Is this discount negated or is there such thing as a "double discount" ?

     

    Thanks in advance ...

  11. For a "milestone" birthday surprise my husband booked the Haven spa cabin aboard the Epic. Even though we are "seasoned" cruisers we have never experienced the Haven. It is my understanding that there is a "special" restaurant for dinner ... does the dinner menu change nightly or does it remain the same. Also booking the Haven entitled us to included meals in the speciality restaurants. Not sure which to choose. Any other tips would be appreciated.

  12. We are ten family members traveling in four cabins ... we all have different Latitudes status' ranging from silver to platinum ... Do we need to check in separately dependent on status or can family members check in together??? Thanks in advance.

  13. My husband and I are seasoned cruisers, regulars on NCL with Platinum status. For my husband's 60th birthday I am surprising him with a cruise with a Suite on the Dawn (SJ). We always stay in an inside cabin and this is a first so I do not know what to expect. I understand there is a Butler and Concierge. I certainly don't want to take advantage of them. Any advice would be welcome. Also what type of room amenities should we expect. Thank you in advance.

  14. Several questions please ...

     

    Does the Celebrity Summit have a "thermal spa" area?

     

    Can it be booked online?

     

    Approximate cost for a seven night pass?

     

    Can reservations be made in advance online for non-speciality restaurants if I do not have a set dining time?

     

    Thanks in advance ...

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