labscientist

Our transfer was completed on Monday 5/6. A travel rep from the agency resubmitted our request which was finally acted upon by Princess.

Thanks for the suggestions; I sent emails to the Princess officers: President, Head of Customer Service and his assistant. I found their info on CC posts. Trusting one of those missives stimulates the transfer in time. Will let you know.

Thanks for the feedback; agency(big box) has repeatedly called Princess; also getting nowhere. Cancelling and rebooking is not an option; the cruise is sold out. I cannot risk losing our accessible balcony. Two forms were submitted for two cabins; one was processed within 4 days.

We booked a European cruise with a Princess Agent 4/15; sent a transfer request on 4/21. The transfer has not been made; I have contacted Princess repeatedly; first I was told it would be transferred by 5/1. On 5/2 I was told it was still in “processing” status. I need to have it completed by Monday 5/6 in order to purchase travel insurance covering preexisting conditions. Please advise if you know any way this can be investigated and expedited.

Thanks for the input; sounds like no automatic openers on Sun. Had same situation on an MSC ship; learned to pull door open to back out and then open door a crack to push in. Not ideal but workable. Don’t understand why a new ship would not install openers; the new Carnival ships have them. Love Mardi Gras.

Do Princess Accessible cabin doors have automatic door openers? I travel with my mobility scooter which is difficult without an automatic opener. The You Tube videos I’ve seen on various Princess ships all have been opened manually. I’ve sent an inquiry to Princess Access office; they have not responded. I’m booked on the newest Sun Princess.