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colesc15

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Everything posted by colesc15

  1. Bringing this thread back to life.. Has anyone had any luck getting "an extra drink for the road" etc on the way to dinner? Essentially walking out with two drinks to go? Curious if anyone has had any luck based on experience?
  2. Definitely going to try and use the 50% off beer coupon for a pitcher next week on Odyssey. Save those diamond vouchers for the expensive mixed drinks. It'd be awesome if my wife and I could get 2 pitchers are beer each throughout the cruise for like $9 a pitcher.
  3. Is diamond also 50%? I've never really paid attention to the percent off benefit for x amount of beers.
  4. How is the suite deck on Navigator? The last time we were on it, it was the stadium seating but I believe that's changed
  5. I'm trying to confirm my thought.. The below cabana isn't one that is just set in the sand on the beach and it's one that's built into the rocks with direct water access, right? The "Beach cabana" piece is throwing me off. There is one labeled as just "Beach cabana at Nellie's Beach" which is the one I'm thinking is just in the middle of the beach sand.
  6. A handful of grand suites are available online so likely would get one of those if I did. Smaller balcony but would get access to suite lounge and suite sun deck. We get free drinks in the casino when they're open being prime so drinks in the suite lounge aren't that big of a deal.
  7. Didn't it want to charge you for each restaurant?
  8. Thank for the helpful insight. You must be a blast at a house party.
  9. We've stayed in many suites with Royal and I've never once used the concierge. To each their own
  10. Curious for others opinions.. We're on Navigator coming up. We're currently in junior suite 1694, so the huge aft balcony. I understand navigator has the steel structure in the back, but from my understanding, deck 10 is above most. Royal ups are available, and while I know they're long shots, would you bid? Grand suite minimum bid is $100 pp minimum Owner suite is $190 pp minimum Royal suite is $375 pp minimum. Yes, they're all within budget, but are any worth giving up the big aft balcony and already in a junior suite? I'm thinking no to the grand suite, but the owner & royal are intriguing although the "suite experience" isn't as special as the newer ships.
  11. Got a call from the individual I was working with at Michael Bayleys office apologizing for the back and forth and he found the missing money they they charged me and expedited the refund. He also added obc to my next cruise due to the headaches and told me to contact him directly if I run into any future issues. Loved it. Sounds like my double charges are coming to an end!
  12. Day 3 of not hearing back from the dude at Bayleys office who told me to reach out directly to him. I'm close to saying screw it and just letting Royal keep the extra $200 so I don't have to deal with it. Sucks but less frustration that dealing with them
  13. Sent the guy at Michael Bayleys an email early yesterday morning as he said to reach out to him directly.. We'll see how long it takes for him to respond and how many times I'll have to explain their system charged me twice but the total line didn't reflect only one lol. This is my email confirmation.. Now try explaining it to someone who's English is poor and won't look at the email
  14. Refunds hit my account this morning, but if course I'm short the amount their system double charged me, so have to reach back out again. Close to just saying forget it and just Royal caribbean keep my extra $200 to just not deal with it anymore
  15. This is the response I got from Michael bayleys email lol. Makes zero sense Thank you for sharing your most recent experience and we regret to have learn about your delay in refund. I can confirm that your refunds are underway. The system has automatically created an overpayment on the booking, that will then automatically process and funds that are not in use.As this is a active booking, intervening could cause further errors on the booking. Please note, I have requested funds to be expedited, we must still allow 7-10 business days from today for this request to completed.
  16. Still waiting to hear back on the email I sent. No refunds this morning.
  17. I sent an email this morning to here as well. We'll see if I get the same response.
  18. Yeah I'm glad I'm only waiting for like $500 vs thousands. In the past, refunds via the planner were always quicker than manual refunds but guess not anymore
  19. Lol. Typical royal caribbean customer service, call 5 times, get 5 different answers
  20. Report back. My guess is they'll tell you allow up to 14 business days.
  21. Today's the 10th business day from 11/18 if you don't count the 18th and Thanksgiving.. Still no refunds lol
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