alexirina

I would have agreed before our experience on Wonder of the Seas in March 2022 on her Maiden Voyage. There things simply worked and it was very clear that the entire Royal crew contributed (or was "stimulated" to contribute). With this sailing we got a feeling that MSC just went with "let's get 3000 strangers on board, give them uniforms and see what happens".

Thank you, Georgia_Peaches! I hear you: our initial reaction can be perceived rushed and even unfair. We are going to share all the details in the upcoming videos and comments. It was not by any means a terrible cruise, but it was not anywhere near what we were expecting (and paid for in full). Earlier this year we were on the maiden voyage with the Wonder of the Seas and that experience was immaculate. Sure they had minor glitches, but RC certainly worked hard to smooth those over. With MSC we just got a very solid feeling that not a single person on the ship (except our butler in YC) cared about anything... Again, we appreciate all post-sniffles-issues all cruiselines are going through, yet most of the problems we ran into are not something that can't be taken care of before the maiden voyage. And it was not just the food... Entertainment was at the point where the theater was never full to begin with, and then folks started walking out after the first song Any attempts to contact the YC Consierge with the simplest questions were less than successfull About half of the equipment never worked at all or worked right (elevators, coffee machine, the whole fiasco of disembarcation to mention a few) Cheers and Happy Holidays!

We just came back from the inaugural voyage with the Yacht Club "experience" and wanted to share our honest impressions. (For the reference: this is our 12-th overall cruise and 1-st (and last) with MSC. Our previous experiences included Princess, Virgin, NCL, Royal and Celebrity in Caribbean, Europe and Asia) We have heard so many good things about MSC that we finally decided to check this line out. We all know that a maiden voyage can be rocky, yet we were (and still are) so impressed with the inaugural cruise on the Wonder of the Seas (which was absolutely immaculate!) that we decided to go with "double or nothing" Here we are... Good news: we connected with so many good friends (and that is a huge part of cruising for us). Bad news: we could have just went to any fast food place down the road for dinner and had better food and service. Almost not kidding... Ugly news... Our personal impression: MSC really and wholeheartedly doesn't care how cruise works out for us. All that said, here is the first quick walk through the ship with our initial impressions. We have a tour of our cabin coming up very shortly as well as a very detailed review of the cruise. Cheers!