KimPossible1

What a weird post/reply 🙄 Hey pop-pop, I think it's probably time for your nap 👋🏻

Clearly by your other posts, you are a male 🤦🏻‍♀️😆😆😆

Well I apologize if I misgendered you, I was only assuming based on your screen name because most women wouldn't use Hoosier POP, so once again you are trying to school me 🙄🤦🏻‍♀️😆

Well I'm guessing you are from Indiana and probably an older (probably Caucasian) man who likes to "man-splain" everything to everyone because they don't know better. Ummm you are the main character if you can't see that's what you are doing 🙄 If you don't like my post or my responses, just let it go, and as they say, get off the computer and go outside and touch grass.

Hi, I'm sorry your room was dirty too. Are/were you on the FB group for this sailing? It seems many people had the same experiences with dirty room and bad MDR service. One person posted pictures of either dried blood or dried reddish vomit running down the back of the bathroom door and on the sink and counter. YUCK!! I really don't know what happened on this cruise because we haven't experienced this before on this ship. It seems as if everything was off this time! It's easy to say people's expectations are too high, but this was the 5th time on this ship for me, so I knew what to expect. There were numerous other things dirty in the rooms in addition to dried bodily fluids, but like you, I can clean them myself. Dusty shelves isn't that big of a deal, but I wasn't going to touch the dried on stuff that needed scraped off 🤮 Don't give up on Carnival totally though because I'm sure this was just a one off (hopefully). I am going on the Mardi Gras in August for a seven night, and we took the Spirit to Alaska last September and it was really nice. It was the same type of ship and had the same decor, but we didn't have any of the dirt issues. Good luck on future cruises👍

Well, I never said "feel sorry for me" I was explaining how the whole issue took 5 hours to resolve, which did pretty much ruin the whole night between running back and forth between the room and guest services. They weren't apologetic at all, which is unusual for Carnival, which is the point I was also trying to make. It's "pretty simple really" regarding the positivity that you proclaim you added...you think I was "complaining" and to go to other cruise lines. How is that positive? You really don't have to answer that because it seems you are the type to immediately jump on a person's post and proclaim they are at fault, especially if they let it "ruin their time". It couldn't possibly have happened the way they are describing. Well, I'm telling you dried sperm and vomit are pretty gross, especially when it is still there after a "deep clean", and I'm not the only one who experienced problems on that cruise. Please just scroll on by next time you feel the need to tell someone how they should act and feel. You are not the main character in the world.

Well since this was my 10th Carnival cruise and 23rd overall, I do cruise other cruiselines. I have a Carnival Mardi Gras scheduled for August, but will book based on dates, prices, itineraries. I'm not a snob and only stick to one brand. Based on the postings on the FB page for this cruise, there were numerous people who had issues with the cleanliness of the rooms. Hopefully, it's just a Liberty problem. This was the 5th time on the Liberty so I have seen a decline in the overall working conditions of the ship. That is really sad, because it used to be so pretty! I find it funny when someone replies to a post telling someone what they should do. Why not just say to yourself, "jeez that sounds bad", or "that's a shame", and just scroll on by, especially when you aren't adding anything positive to the conversation.

That is funny you say that about the dining room, because we only ate in there once and the whole experience was just off. I've been on 23 cruises and this was the first one where the waiter didn't go ask the kitchen if a dish had pepper. I said it was ok to order it, but they always go ask anyway. This guy didn't and sure enough, vegetable lasagna has black pepper 😄, who would have thought, but I was full from eating earlier so I wasn't too hungry. He didn't offer to bring me anything else when I told him I couldn't eat it. Then, my son was still eating his prime rib, and he brought out my daughter and my desserts and sat my son's chocolate melting cake with ice cream next to him. What?!? 😮 We were so surprised that he didn't hold it until everyone was done. We had "my time dining" and checked in at 8 but didn't get seated till 8:40. I know the dining room closes at 9 but they didn't bring out the food till after 9. He completely missed 2 dishes at the table next to us, so one person was without food. Then he started clearing our table of dishes and glasses while we were still eating. I know they want to get done and I absolutely didn't really care, but it was off from the regular experience. It did make us laugh though, so at least that was good. We did tell the ladies at the front.

I think it was the same person we dealt with the first night (Andres) and there was only one guest services person who showed any caring or concern (Eve) who left the message for Andres to call me. So disappointed ☹️

I waited till we got home to post, but when we got on the ship on Monday, the room was disgusting. It was generally dirty, but there was dried vomit on the wall by the bed, and another bodily fluid all over the headboard, picture, lamp and wall above the bed. The situation took 5 hours to resolve with many trips back and forth to guest services. Their solution was to “deep clean” the cabin again , but the room steward and head of housekeeping missed a whole section of wall. We were so disgusted and very tired at this point but kept calm. We asked for a new room and talked to a person, who I later learned was the guest services manager. He kept saying it would be so much easier to move us but they didn’t have a room. After a few hours he said “He found us a room, isn’t that great!” Yes, but that should have been offered right away, and he never genuinely apologized. I felt very dismissed by guest services and made to feel as if this wasn’t a valid complaint. The new room wasn’t ready till 11pm and we then had to move luggage and unpack, getting to bed at midnight. We dealt with this the whole first evening so didn’t get to enjoy any cruise activities. I was surprised because there was no follow up the next day by guest services. I went back to guest services on Wednesday asking if I could talk to the manager, because the whole situation was handled poorly and I wanted to follow-up to see if he was more reasonable. A guest services person told me the supervisor's name, and I'm pretty sure it was who we were dealing with Monday night. I was told he would call the room or my cell phone on Thursday. He never did of course. This was my 5th time on the Liberty and my 9th carnival cruise, so I was surprised that no one was having any reaction to a jizzed up/vomit room. I would have thought that guest services and housekeeping would have been a little more apologetic and proactive. The room was generally dirty with dust, sunscreen handprints on the furniture, and dirty mirrors, but the dried bodily fluids all over everything was genuinely gross . I loved the Liberty the first few times we sailed, but we’ve seen a steady downfall in appearances over the last few years. I was really disappointed in guest services reaction though, and only one person seemed genuinely apologetic. I posted on the FB group and surprisingly there are quite a few people who confirmed dirty rooms, and one even had dried blood/vomit dripping down the back of the bathroom door. I have a Mardi Gras planned for August, which will be my 10th Carnival cruise, so hopefully it goes better than this one,

Possibly because you keep insisting it’s the “rule” when it is ambiguous 🤣🤣 you aren’t the bad guy but to keep stating that it is a “rule” doesn’t mean it is correct because it’s your opinion 👍🏻 😉🤣

It really is sad, that they just didn't do the right thing and offer a reschedule or FCC right away. Also, my sister was almost totally fine 2 days later and was out walking a few miles in the neighborhood...ughhh 😄😄

We don't actually know why they denied the claim, since it was not indicated in the email sent to me. You are not speaking for MSC so what you interpret is your opinion. You continue to say others are wrong, and that is my point. I'm sorry you feel as if I am taking it out on you, because that is not my intention. As I said before, we can agree to disagree 👍😄

It’s clear as mud 🤣 MsTabbyKats just wants to be right even though it says nothing of what she is thinking it says and thats ok, we all have opinions. MSC didn’t tell me that it was up to the day before embarkation so therefore I don’t read more into the policy, or assume I know more than someone else 👍🏻

I disagree with you because legally it does not specifically say that day 0 is embarkation. It is a very grey area and that is your interpretation. MSC did not confirm that I missed it by one day, so in essence you are spreading false information by insisting that embarkation is day 0. Within 5 days of embarkation means the 5 days up till embarkation. We could debate it all day, but instead of declaring with certainty you are right, maybe say that it is unclear what the actual wording really means, because that is what I am doing. I am not getting any resolution from MSC so it is a mute point now.