hilphd001

I can sympathize with everyone who has issues with Celebrity Air. We booked business class tickets for Apex sailing out of Amsterdam on September 1, six months in advance. Noting but problems. Cancelled flights, no effort to rebook, no changes in itinerary (even before final payment). No seat assignments on British Air unless paid British Air extra. Downgraded from Business to Economy on return flights that took hours to correct. No communication between airlines and Celebrity and airline would not change anything on my initiative. Piece de resistance was when we were on the ship, three days from disembarkation, when United cancelled our return for no apparent reason. We got a form note from Celebrity Air saying they would look at it within "72 hours". No way that was going to work. I spent two hours on the phone from the ship (at 2 am) directly with United and found it was an issue with partner Lufthansa and they were able to get it reinstated. WE NEVER HEARD FROM CELEBRITY AIR. Please be careful of their offer. You may be better off doing the reservations yourself. Our total was 10 extra hours on the phone, two unanswered emails, and $200 extra to British Air. A search through Google Flights and LuxAir agency indicated I could have had similar itineraries for very close to Celebrity's price.