Auburn Traveler

We just our 2nd Emerald River Cruise from Amsterdam to Budapest with an extension over to Prague.  Thoroughly enjoyed the trip and can’t wait to do another RC and maybe this time will do lower France.

@islander47, hi there. Send me an email at eastaats@gmail.com, would like to know if you ever decide to do an Emerald River Cruise and I can send you info on what we did.  When I get home, I’m going to check on our banned book policy.

In one word YES

On 2/23/2019 at 4:00 PM, Billthekid said:

Thanks for the input.  Finally was able to talk to Reservations at Holland.  The Flight Ease credit was incorporated into the air quote.  So no more discounts will be forthcoming.  I mentioned that perhaps the air credit should be reflected somewhere within the process.  In the quote, or on the invoice.  Don't know if it fell on deaf ears or not.  Meanwhile, the quote received for business class to Argentina and return out of Chile was fantastic.  Nearest airline quote was at least a couple of thou higher.

That’s great you finally got an answer. I was surprised they didn’t provide that to you when you first started asking them. Our travel consultant with Holland gave us that info. We’ve worked with her for many years. She’s great. When she was out of the office for a couple of months last year her replacement was horrible to deal with. I finally talked with a supervisor and voiced my frustration. Thank goodness Megan is back.  Our business class airfare from sac to Amsterdam and then fll back  to sac came to $1100 each.  Would like to know how you like this cruise you’re going on. Have fun. 

1 hour ago, Billthekid said:

The subject is not whether to use to use Fight Ease or not and its values, but did the $500 Flight credit associated with our cruise fare get applied.  There was no mention on the invoice and reservations department and flight ease group will not let me talk to them only my TA.  So did the Flight Ease quote include the $500 discount or will the final cruise payment reflect the credit.

I believe I did this right.  The credit should of been applied at the time you got the quote for airfare from your TA with Holland.  Or are you using an outside travel agency?  When we booked ours, we worked with our TC from Holland, she gave us the pricing for air minus the air credit.  The beauty of booking with HAL for your air, your payment for the air isn't due until you pay for your cruise.  Unless you are doing one of those restricted fares.  We have found HAL air pricing to be very good.  And once your get the booking and airline confirm #, you can go to the airline web site and change your seats if you are not happy with your selection.  Hope this answers your question