We’re currently on Nieuw Amsterdam. Different people will have different experiences. For us, service has been excellent. No complaints there at all. We also ate at Canaletto on the first night and had no issues. The food was good and as expected. Yes, there are many children and young couples aboard; the children for the most part have been very well behaved. I much prefer that to the reckless scooter drivers we experienced on our first HAL cruise years ago where we we by far the youngest cruisers on the ship (as 40 year olds!). The entertainment has been up to par for HAL standards, which is to say poor, but we expected that going in. This is not RCCL. I will say that the band at BB King’s has been excellent. Everything else not so much. Overall, I’d rate this a very good cruise.