My daughter works at Applebees as a hostess - she makes a lower wage but she gets a portion of the tips that are given to the servers. The dishwashers are paid higher and they do not get a portion.
I have no qualms about giving the set amount for gratuity I do however, have issue with the people that say they want to remove them and then don't tip at all.
Why is this such a big issue! I just add that into the cost of the cruise, I work a 2nd job to just pay for the cruises I go on so I'm certainly not wealthy.
When you think about it what we are asked to pay for gratuity really isn't that much at all.