Keith1010

Dwight, the options are in letters that went out to Agents who have clients booked on segments of the World Cruise who are on the impacted itineraries who are not on board the ship right now. I have no idea about those who are on the full world cruise or who are on segments who are already on board. Keith

I read the terms and it appears doable but it is wise to have your TA check with Crystal to confirm this than for us to speculate. As you note in your example it would be for 2025 for the offer that involved paying in full. Keith

LeeAnne, You will get three complimentary reservations at each specialty restaurant based on availability. Not sure how many vintage room will be offered but you should have lots of opportunities. I believe two or three formals but as you get closer you can check with on board guest services. Looks like a great itinerary and a great time of the year to visit these ports. Keith

Maybe semantics but I think of someone who likes a product a fan of the product. I am a fan of Crystal. I feel I have a good sense of strengths and weaknesses. Full disclosure. I am a fan of Lexus since my first one around 1993. And no plans to change. I am a sports fan but I am not a cheerleader. When I think of cheerleaders I think of the girls who would cheer whenI I played on the JV and Varsity Basketball Games. I am a fan of sports but I don't do cheers. Only cheer I do is when we toast with a flute of champagne. Also I feel that most things are not perfect so I suspect most people know what it is they like about a product and those things that they don't. Cheers, Keith

Thank you Ivi. In our situation we didn't go with the promotion after carefully looking at each of our 2025 bookings. Keith

I have looked over the letter with the three options for the Serenity sailings and a full refund is not an option. A couple of the options involved getting a future cruise credit for the full fare which was paid that could be used for booking a new cruise in 2024 and 2025 and an additional savings beyond that depending on which year the new booking is for. I have not seen the letter for the one Symphony cruise that was canceled so can't speak to that one. Keith

Just my 2 cents and it's not about cheerleading. Never understand how that fits into most discussions other than one involving sports teams. 😂 We all don't use the same criteria when we make our purchasing decisions and that includes our choice when it comes to cruising. For example, for some they prefer not only one cruise line but the same ship. Others could care less. Yes, a reminder that choice is good and this applies to pretty much all products including which mayonnaise, mustard or ketchup you use. And the devil is in the details and that applies to each and every promotion whether that is one offered by Crystal or one in your grocery store. As to the current one, we looked at it for each of our bookings considering savings and balancing this with other factors including the cost of cancel for any reasons insurance for the 20% promotion, tying up money that could be used for investments and risks. So my only advice when a promotion comes along is not to jump to a conclusion but rather to look evaluate each one. And as we often see some promotions will work for some and not for others. Keith

Thank you so much for posting this. Keith

It may be the device you are using. I can view them on my computers. There are times on other devices certain PDF's I can't view. If it's on a device you usually can view a PDF then sometimes a reboot helps. Keith

All I can say is all TA's are not the same even at the same agency and I am not booked on any of the cruises that are impacted. Keith

I am not sure but glad that they got this out to the TA’s knowing if it was me I would want to know as soon as possible. If it was me, I would ask the TA why they didn’t get the word out to you. Others I know have heard from their TAs hours ago.

You are right. My mistake. I just reread it and it say cruise canceled but they have revised the itinerary to the one they show below What through me off was their statement below but as you say on the e-mail it says canceled. Keith Crystal to Cancel Cruise Affected by Red Sea Situation with Safety in Mind; 2024 Crystal Serenity World Cruise Re-Routed In light of the current situation in the Red Sea, Crystal remains committed to prioritizing the safety and well-being of our guests and crew. Due to the ongoing situation, we have made the difficult decision to cancel the 2024 Cruise from Mumbai to Piraeus (Athens) on Crystal Symphony March 27 to April 13. Additionally, we are re-routing several segments of the 2024 World Cruise on Crystal Serenity to avoid this area. However, this will not affect the overall voyage length, and the ship will arrive in Miami as originally scheduled on June 8, 2024. We are in the process of notifying all impacted guests on both ships. We greatly appreciate our guests and crew for their understanding and patience during this process.

Isn't there only one cancellation. I believe Serenity has not cancellations just revisions. Keith

From Crystal. Keith Crystal to Cancel Cruise Affected by Red Sea Situation with Safety in Mind; 2024 Crystal Serenity World Cruise Re-Routed In light of the current situation in the Red Sea, Crystal remains committed to prioritizing the safety and well-being of our guests and crew. Due to the ongoing situation, we have made the difficult decision to cancel the 2024 Cruise from Mumbai to Piraeus (Athens) on Crystal Symphony March 27 to April 13. Additionally, we are re-routing several segments of the 2024 World Cruise on Crystal Serenity to avoid this area. However, this will not affect the overall voyage length, and the ship will arrive in Miami as originally scheduled on June 8, 2024. We are in the process of notifying all impacted guests on both ships. We greatly appreciate our guests and crew for their understanding and patience during this process.

I know TA's are starting to get the changes for Serenity. Keith

Those on Serenity are also hearing about their cruises via their TA's. Keith

David Absolutely. Learned about this when we planned our daughters wedding. Leading up to the wedding we did watch Father Of The Bride. Keith

Let me add that there is a big difference between the Grand Gala Buffet and Market Place when it comes to wasted food. When they set up the Grand Gala Buffet all food is put out before it open. At Market Place a good number of items are put out a little at a time and then refilled throughout the hours of operation This means far less waste. Buffets are costly. If you are planning a wedding you will see that a buffet can be a lot more expensive than a plated meal.This is because they have to have extra of everything not knowing how much people will eat and what they will eat. Keith

New Crystal is very similar to Old Crystal and is not Silversea at all. Keith

One thing I wanted to highlight is if you are on the 11/9 or 11/18 cruises there will only be one formal night and if you are on the 11/27 cruise none. Keep that in mind as you plan your attire. Keith

In our early days we did eat at the Grand Buffet and on other lines we ate at the Midnight Buffet. But this was then and today is now Times have changed. For several years we would take photos of the buffet and eat at Market Place. Keith

Crystal has a golf themed cruise for 2024. Crystal Symphony Lisbon to Dover, July 18 to July 30, 2024 David Leadbetter and Robert Borgatti will be on board https://www.crystalcruises.com/cruises/none-csy-012-240718?utm_campaign=entertainment-spotlight_02Feb24_Guest-US&utm_content=golf_enthusiasts_cta&utm_medium=email&utm_source=newsletter Keith

This is my understanding as well. Keith

While I am not a golfer although I do play a mean game of miniature golf, I am very familiar with the program and know some of the golf pros very well. You are correct. They do try to have a golf pro on board for each sailing. They use most just in case the pro isn't there. They offer complimentary group classes. For a fee they will provide private instruction. On some cruises they will arrange a golf outing. You can stop by the reception desk when you board to indicate you are interested if this is offered. Keith

Welcome to Crystal and I hope you have a great time. You've done the right things getting those booking in. While some cruise lines who do not include excursions have you pay as soon as you book them with Crystal payment will be taken on the ship. When you get the cards the first day look carefully on how far in advance you have to cancel them to avoid a charge. In your account under documentation you will see a before you sail guide. I would take a close look at it. It provides lots of useful information. Keith