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silversneakers

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Posts posted by silversneakers

  1. I was told by Princess that they were having a problem with the payment page.  So I did call Princess because I not only could not pay online but my husband's reservation (same everything) was $10 more than my reservation. I did make the payment however I was told they would report the price differential to the appropriate department (which was not open when I called).  Today I received email confirmation of the reservation listing the same price differential.  So I guess I will have to call again.  I know it's only $10 but if they did that to a multitude of passengers that's quite a take!

    • Like 1
  2. 4 hours ago, ParrotRob said:

    Entirely false.  It's $100 for a 2-6 day cruise and $200 for 7+ days.

    What you are quoting is the suggested cash deposit.  The credit card amount is a "hold" and not an actual charge and it is absolutely true that it is only a $10 hold (not a charge)  when you place your credit card on your account when you check in at the terminal.  I think you are confusing the cash vs credit card.

  3. On 8/19/2019 at 5:25 PM, Snicket said:

    Hi y'all. Online check-in finally opened for me and my SO and this is our first cruise (and also first vacay that's just the two of us we've ever had! woo!) and I'm trying to wrap my head around some things.

     

    1. Holds. Essentially if we put down a credit card since it's a 5 day cruise it'll put a 100 USD hold on the account. Any purchases made while on board go against this hold. So say we spend 75 on board the 25 dollars left that was put on hold is released? Want to make sure I got this right.

     

    2. Cash deposits. Read that you can put cash on S&S account too? If we put a credit card on file does the 100 USD hold still get put in place? Will it hit the cash first then the hold?

     

     

    If you put your cc on at the Port it's only a $10 hold.

     

  4. I have lived in Brevard County for 40+ years and have experienced inconveniences by way of evacuation from the Barrier Islands and power outages, very minor damage to trees, fences and shingles.  I don't anticipate anything worse than what we have had in the past.  The sun is shining and it's beautiful outside. Keep positive thoughts coming our way!

     

    • Like 1
  5. 20 hours ago, twodaywonder said:

    If the cruise line cancels the cruise you will get a full refund for everything you purchased back on your card. If you prepaid parking that you will need to check on. Most parking places have a cancellation fee. If they will wave it because of the canceled cruise I do not know. I have travel insurance with my charge card from Bank of America. It is excellent, but I have it in case I have a problem taking my cruise or a medical problem on the cruise or before.

    Also if you have used gift cards, the amount will go back to a gift card.

  6. On 7/30/2019 at 2:37 PM, Essiesmom said:

    As Diamond Plus, you should consider Celebrity as your C&A level would translate to Elite, with some free drinks...EM

    That's good to know.  I didn't think the RCL benefit "rolled up"to Celebrity.  I knew it "rolled down" if you were Elite on Celebrity you would have Diamond benefits on RCL.  Good info.  Thanks.

  7. 1 hour ago, Luvcruisin76 said:

    Is there such a thing as a post cruise excursion to the Cape Canaveral space center with transportation back to the airport. The flight I was looking at doesn't leave Orlando until like 7:40 pm so lots of time to do something......but then what do you do with your luggage? Does anyone know of anything like that?

    Check the shore excursions for your cruise.  If you are arriving at Port Canaveral, they usually do offer a tour to the Space Center.

  8. 2 hours ago, riffatsea said:

    Yes, I have also used EZ Air on Princess but didn't think it worked the same way on Carnival .

    I'm not sure how Carnival air does work but only know you cannot book or see your selection on their website....you must call. I guess my point was that since Princess is a Carnival Corp company as is Carnival and others, it would seem that might offer the same system.  Maybe someday...

  9. 3 hours ago, riffatsea said:

    Glad to know you could pick seats and flight/itinerary!!

    Was the price lower on the Carnival site than on the Delta site itself??

    Just curious to know the advantage of booking the flight through Carnival??

    Princess (which is Carnival Corp) lets you book and control your air/pricing online so you can see what you get.  I wish Carnival would do the same.  Princess EZAir was exceptional for international flights (only one I have used) and since it was Delta I was able to go to my account on the Delta website and select my seats (even before final payment).  However, I understand that not airlines offer this advance seat selection so it's good to understand which airlines allow this option.

  10. 7 hours ago, Buffy56 said:

    I also had the same situation.  I rebooked our cruise to 2021.  When I called Princess with a question regarding my canceled cruise, I was told I still had a credit showing on the canceled booking.  It turned out the credit was for the bonus gift cards I had applied to the canceled cruise.  I had them move this credit over to the new booking.

    Good idea but Princess told me that once the cruise is cancelled it cannot be moved!! Go figure??

  11. 6 hours ago, Buffy56 said:

    I also had the same situation.  I rebooked our cruise to 2021.  When I called Princess with a question regarding my canceled cruise, I was told I still had a credit showing on the canceled booking.  It turned out the credit was for the bonus gift cards I had applied to the canceled cruise.  I had them move this credit over to the new booking.

    I would guess because I have not rebooked anything, that is why I will be losing the bonus gift cards.  I have about $3500 worth of gift cards that I can reapply when I decide what I want to do.

  12. 34 minutes ago, Cafedumonde said:

    Just wondering how long did this take?  We are waiting for a gift card refund and it has been about 5 days.

    I cancelled on 8/9.  I was told it could take a couple of weeks and that I need to check the "gift card balance" on each gift card # that was submitted for confirmation.  

  13. 6 hours ago, silversneakers said:

    Anyone have experience with getting a refund from Princess for several gift cards used toward payment and how it was refunded?  I had to cancel a cruise and I had 10 gift cards (Princess) that included 6 of the bonus gift cards that were offered. Was the refund put back on each individual (paper i.e., electronic) gift card or did you received the entire amount in a new gift card?  Also did you get a refund on the bonus gift cards?

    Guess I got my answer.  I lose bonus gift card value (I guess I didn't technically pay for them so that makes sense) and the electronic gift cards are refunded individually to what was applied to the account (not one hard card for total).  Oh well, another lesson learned.

  14. 2 minutes ago, cruisequeen4ever said:

    I’ve only used my GCs for onboard purchases to be safe, so I don’t know. Did you keep your GCs? I would think they would put the money back onto them automatically. Maybe if you notify them that they’re gone, they could issue you a new GC, though.

    They are paper copies (electronic gift cards) and yes, I do have them.  I was hoping they would give me one hard (plastic) card for the entire amount (10 gift cards).  Since the bonus gift cards had a timeline (apply by date and they were applied by that date) I wonder if I will be losing those bonus amounts.  I called Princess and have gotten a couple of different answers so I guess I will just have to wait and see.  

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