whatyouknowsays

Just to follow up. They called this morning with acceptance of option 3.  Full refund and future cruise credit for 100% of paid fare.  I assume we booked a low rate and are residents of Texas.  Win for us,  we are headed to Cozumel for a week instead and will use the credit for a sailing in December. Cheers!

Thank you kitkat343.

SG65CB  Yes we saw that .  We live within 3 hours of the port , so no plane tickets or organized plans with others.  We put in for an option and will see what happens .  Win Win for us since we are flexible due to location.

Merion_Mom Option 3 was a great option IMO. Thanks for the response.

Dear Guest,

Ahead of your Allure of the Seas May 21^st, 2023 sailing, we're looking to see if you and your travel party have flexible travel plans. If your travel plans are set in stone, mark this email as "Read", and gear up for your upcoming adventure - although, there are some pretty sweet options below.

If your travel plans are flexible, you may be able to take advantage of our special offer. Below, we've outlined some options that may be available to you.

Your Options

Option 1: Receive 100% refund, plus a $300 Onboard Credit, per stateroom and move to one of the select 2023 Voyager of the Seas sailings below:

• July 10^th, 2023 5-Night Western Caribbean sailing departing from Galveston, Texas visiting:
  • Puerto Costa Maya, Mexico | Cozumel, Mexico
• July 15^th, 2023 5-Night Western Caribbean sailing departing from Galveston, Texas visiting:
  • Puerto Costa Maya, Mexico | Cozumel, Mexico

What you'll receive: 

• A full refund your current booking on Allure of the Seas, a $300 USD non-refundable OBC per cabin, PLUS, you'll receive a complimentary transfer to the selected Voyager of the Seas sailing in the same category you previously booked. Please note, the complimentary transfer covers your cruise fare for the new sailing only and excludes taxes, fees & gratuities. 
  • If your booking was already paid in full and your cruise fare rate decreases, we'll provide you with a refund for the difference. 
  • You can expect to receive your refund to your original form of payment within 14 business days after we move you. Kindly note, refund times may vary depending on your financial institution.
  • Please note, each sail date is subject to stateroom availability.
• If you used a Future Cruise Credit (FCC) to pay for your reservation, any NEW funds paid above the certificate amount will be refunded and the original FCC will be reinstated and valid for a year from issuance.

Option 2: Move to the one of the Allure of the Seas Summer 2023 sailings below, departing from Galveston, Texas:

• July 30^th, 2023 7-Night Western Caribbean sailing visiting:
  • Roatan, Honduras | Puerto Costa Maya, Mexico | Cozumel, Mexico
• August 6^th, 2023 7-Night Western Caribbean sailing visiting:
  • Roatan, Honduras | Puerto Costa Maya, Mexico | Cozumel, Mexico

What you'll receive: 

• Your original stateroom category price will either be protected at your original cruise fare rate or reduced to the current cruise fare rate (whichever is lower). This excludes taxes, fees, gratuities, and other non-cruise fare items. 
  • If your booking was already paid in full and your cruise fare rate decreases, we'll provide you with a refund for the difference. 
  • You can expect to receive your refund to your original form of payment within 14 business days after we move you. Kindly note, refund times may vary depending on your financial institution.
  • Please note, each sail date is subject to stateroom availability.
• If you used a Future Cruise Credit (FCC) to pay for your reservation, any NEW funds paid above the certificate amount will be refunded and the original FCC will be reinstated and valid for a year from issuance.

Option 3: If you choose to cancel, we'll be sad to see you go. You'll receive a 100% refund, plus a 100% Future Cruise Credit to book an alternate Royal Caribbean sailing.

What you'll receive:

• A full refund of your current booking on Allure of Seas. PLUS, a Future Cruise Credit (`FCC') valued at 100% of the cruise fare paid on your current booking to book an alternative RCI sailing departing by May 15^th, 2024.
• If you used a Future Cruise Credit (FCC) to pay for your reservation, any NEW funds paid above the certificate amount will be refunded and the original FCC will be reinstated and valid for a year from issuance.

Regardless of which option you choose, we'll also reimburse you for any non-refundable, pre-purchased travel expenses (e.g. hotel, flight) you have incurred.

Please note that this special offer is time-limited and subject to availability. If you're happy to be excluded from the special offer, please disregard this email - no further action is required.

If you have wiggle room in your plans, please reach out to us directly. We'll be collecting your option preference via our survey that will remain open through May 17^th, 2023. Please note, filling out our survey does not guarantee you will be chosen. Our team will reach out to you via your provided contact method should you be selected. If you're not contacted by May 18^th, 2023, you will remain booked on your existing Allure of the Seas sailing.

Thanks for sharing your preferences and we'll see you onboard soon!

Sincerely,

Royal Caribbean International

I booked a 9 night Southern Caribbean cruise over Black Friday.  I checked today and it is not showing any longer on the website.  Does this mean it might be chartered ?  I have not gotten any notifications and when I called Celebrity the rep just stated it was sold out.    It is for December 14, 2020 out of FLL.  It just seemed  impossible it would sell out that quickly, up to a year in advance.   Has this happened to anyone before?

On 6/26/2019 at 8:02 PM, George C said:

Never saw issue like this in my approx 20 rccl cruises.

 

It has happened on the last 2 RCL cruises.  I guess your lucky or we are unfortunate.

We are late 40's.  We love Celebrity but the entertainment is lacking in our opinion .  We only do 9 night plus on Celebrity so the average is is late 50's. We so appreciate the lack of children under 12.  We just went on a Royal cruise and they had to shut the pools down to bathroom accidents and a vomiting episode.

We are in our mid 40's also and sail Celebrity.  We just took a quick Royal C. cruise since we are so close to Galveston.

Oh my what a difference!  We sail In November again on Silhouette out of FLL and will be more than happy to do so!  We sailed last year on Deck 12 on Reflection (Aqua) but were under the Solarium pool and  noise wasn't an issue for us .  We loved the location.  We were literally 6 steps away from Persian Gardens on Port side.   There is an overhang however,  which some might not like.

Cheers!

I'm 4 days out and no word.  I offered a "strong" offer on a grand suite.  I doubt I will have success since it is sold out cruise.

11 minutes ago, not-enough-cruising said:

Keep In mind what you paid ore cruise for the package. In February it was $62 PPPD on board the ship. 

We booked at 30 percent off, so for 7 days it was $47 pp. it is a little higher now at buy one get one half off.   Bombay Sapphire is a preference and Pinot Noir .    We bring our own mixers since we prefer Fever Tree.

On 12/6/2017 at 5:40 PM, internetwhiz said:

Here’s this. We have a great social media Liberty of the Seas page. This was Aug 2017:

 



Thank you so much for this.  I think we will cancel our package the first day.

2 hours ago, Host Clarea said:

Royal does honor the drink packages while in Galveston.  They normally purchase enough Texas stamped alcohol to make it to international waters.  I would expect that they will increase that allotment for your departure.

Thank you .  I would expect the same.

2 hours ago, fdthird said:

If they follow their usual procedure however, there will only be select brands of liquor, beer, and wine available, as they don’t stock the entire range from Texas liquor.  So one gin, one vodka, etc.  

 

i wonder if they’ll give folks the option of getting back off the ship after checking in?

We were also wondering the same thing.  It would be nice to enjoy the beach for the day instead of being on the ship in port.

1 hour ago, fdthird said:

Who’s going to be the first to ask for a discount on their drink package?  

I thought of canceling ours for 2 and then rebuying once in International water since the taxes are cheaper.  

So I just received this in my email.  What do you think?  Will this effect the Deluxe beverage package at all on the first day.  I know Galveston has strict liquor laws until your in international waters.  Should I be concerned also of a mechanical issue since they need divers for repairs. I know it says routine maintenance , I just thought it was odd that it was scheduled for a full day at port.  Has anyone else had this issue before?

Cheers!

Well Now my bid says pending .  I am not quite sure what that means.  I will post if it is a go.  Cheers!

It is on the Liberty of the Seas.

I jut got the email regarding a bid process to Royal Up.  I have only cruised with Royal once before , I normally cruise Celebrity.  I always book Aqua on Celebrity for the separate dining venue. I offered a bid for $1400 for a grand suite (7 day-2 people) which it  stated was fair offer . I am wondering if the "perks" are worth this price since they have no speciality dining venue.  Can anyone offer insight to this?  Cheers!  I have a Superior balcony currently. 

On 4/23/2019 at 2:07 PM, resjes said:

i need the water package because RCI told me on the phone they can't guarantee where the water bottles come from 😞 at least with the package I'm guaranteed to have the water I want. (I am a water b**ch and have stomach issues)

You can request Pellegrino and Perrier.  I always do specify or they give you the cheapest.  The only time you may have an issue is at the pool bar. 

Thanks!  3 times was a charm.  

Thank you!  I called and the rep was an international one.  He said the system wouldn't let him change rooms unless there was a added charge.  I booked on the US site online.  Frustrating .  Did anyone who was successful doing this use  the main customer service number? 

Just curious if I am able to switch cabins in the same category once assigned on a guarantee?  I just called and the agent told me there would be a charge even within the  same category.  I am 30 days out and after final payment.  The price  has went down considerably since I booked however.   Cheers!

We just bought the package for our May 12 sailing on Liberty of the Seas.  $47  a day PP.   20% off per package.  I didn't do the math but we usually sail Celebrity and have the package as a perk.  

We walked out of the cruise port and ventured in town with no guide,  stopped and had a beer with the locals.  We never felt unsafe , most were friendly,  thou we did get some strange looks.  We have always done this in the Caribbean.  However,  I am ex Military and would not recommend for everyone.  Cheers!