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  1. Hopefully that includes the time to clear the back to backs through Customs & Border Patrol...that process took us about 3 hours last year because people didn’t show up and they wouldn’t let us back onboard until every one was accounted for (and in our case it was guest musicians/entertainers who didn’t show up...so it was frustrating). Hopefully the sick passengers are not continuing the voyage and you get a healthy group boarding for your next journey!
  2. Hmmm...so I was hoping I wouldn't need to make this follow-up comment, but it's bugging me. First and foremost, I wish everyone an amazing & healthy cruise onboard the Koningsdam - we were actually on her for 21 nights at this time last year and loved it. So what's on my mind is my original post includes reference to an article in the local Virgin Islands media published yesterday morning while the ship was docked in St Thomas ...it states someone from the ship advised the reporter that the passengers were not contagiously sick, but rather they had eaten something on another island that was causing the vomiting. As a part-time USVI resident, I have subscribed to the VI Consortium media outlet for 5 years - and I have never seen an article about the health status of a cruise vessel (and between St Thomas and St Croix we get plenty!). Not sure if it's just the world's heightened attention to Coronavirus that caused this article to be published...But it feels like the ship went out of its way to make sure the VI's taxi drivers, tour operators, restaurants, etc didn't refuse anyone passage by implying the passengers had food poisoning, not a highly contagious stomach virus. The article even states passengers were sent off the ship with "clean-up kits" - so sick and potentially sick passengers were getting off the ship and exposing others. I've been on plenty of ships with Norovirus and flu and I know what an amazing job is done to keep it from spreading onboard...but this situation has really drawn my attention to the potential health impact on local communities and potential to spread to other cruise ships' passengers in a busy port like St Thomas. And it's the deception of saying it was food poisoning and having that broadcast out through the media to local citizens that's really got me unsettled. Just had to vent. Thanks to those of you onboard who replied. Stay healthy!!
  3. https://viconsortium.com/vi-health/virgin-islands-code-red-issued-for-cruise-at-wico-dock-as-virus-vomiting-outbreak-affects-passengers-coronavirus-not-detected- Anyone have more info on this? Article implies source seems to be food poisoning from “one of the other islands” as opposed to Norovirus, so I’m guessing the affected passengers may have had an excursion or something in common? Food poisoning is pretty fast acting...last stop was St Kitts. Anyone have knowledge on this situation?
  4. I was logging on to begin our Check-in Process for our April 13 8-night Cuba cruise, for which I made final payment in December...It appears our 3 Cuba-port cruise is now 2 Cuba ports & Cozumel. I had already booked a ship excursion for the canceled Cuba port, but so far have received no refund or notification about the itinerary change. The website will also not allow me to access the Cruise Planner (says website page can't be found) or the Check-in pages. Anyone have any insight if there is a glitch with the RCCL website or if the issues I'm facing with Trip Planner/Check-in may be unique to the situation with the itinerary change? Or any insight as to why Santiago de Cuba was replaced with Cozumel? We specifically chose this itinerary because it had 3 Cuba ports, so definitely bummed...Obviously I'll be calling Royal Caribbean if the website issues continue, but don't want to waste time on hold if everyone else is calling to report the same issues. Thanks!
  5. We’re boarding today. Received text/email from Celebrity boarding now begins at 4pm & sail at 10pm
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