It is now Tuesday, and I tried their website again. I am happy to report that it is now working, and one can print out the luggage tags, which conveniently have the stateroom number already indicated. You merely have to print in your name on a dotted line and fold and staple the tag onto your luggage handle. The cruise brochure document which is 12 pages may also be printed: it contains all the necessary precruise, and cruise information.