Calton

17 minutes ago, LGW59 said:

why would you want to opt out of tips before you even cruise?  

I'm not opting out before the cruise. I am just enquiring about the difference between my booking and what you receive now.

We booked our cruise before the introduced the all included package.

Can you opt out of tips and if you do are any charges put on drinks, dining etc ?

16 minutes ago, GenerationX said:

 
You’re a good husband! I’ve had my eye on the 1/30 sailing for a couple of months and my husband is having reservations now thanks to the omicron situation.  I told him I respect his risk tolerance but the cold winter is making me miserable and if I decide to take the risk and sail, I’m doing so with or without him.  His response: “Very well my love, just let me know when I have to take you to the airport.” 😂

I see you have him well trained 😂

1 hour ago, Susanb10567 said:

We are booked on the 2/6 sailing also …following along..I change my mind constantly whether or not we will sail

I'm having mixed feelings but my wife has said she's going. Looks like I'll be on The Edge then 😁

We go on 6th Feb. Hopefully things calm down a little 👍

It's who blinks first scenario. We have cancelled 3 cruise and my wife is determined to go 😂

We are due on a B2B in February, sailing on The Edge.

I'm worried because I have read, San Juan, Grand Cayman and Nassau will possibly be missed.

I'm worried that are cruise will just be 2 weeks at sea 🙄

Thank you for your reply.

I will see what happens when we get on the ship. I'll just probably pick them up and take them back to the room.

We are thinking of upgrading to the premium drinks package. 

Do you get bottled water in your room with the package ?

Thank you for all the replies. I am using the app. I've checked in but it just won't let me take the picture. 

Not to worry. Has people have said they will take the photograph 👍

We are checking in for our upcoming cruise. I have filled the forms in but it won't let me take picture 🙄

Our first ever cruise was on the dream. One of the best weeks our lives.

We have sailed on her twice and it is the best two cruises we have been on.

We had the weather, the people we met and not forgetting the entertainment, shows and definitely the staff in all the bars, especially the Medusa lounge.

Mirko on our last cruise on the Dream and sakar on our first cruise. 

Oh and don don our cabin steward.

Sorry to go on but we are so upset about this news. 

Sad days indeed xx

We have just got through to TUI after many attempts. My wife is now talking to a lovely lady called Dawn.

She has told us our refund will be back in the bank within 28 days.

28 days !!! Never takes that long to take our money. We haven't received the promised credit refund email even though we should have traveled on the 16th April. At least we are getting it back.

A tip for everyone. 

Ring 0203 4512868, press option 1 if you booked In a shop then option one again. This option is for payments but we got through straight away.

Hope everyone is well and hope this helps

We have just got through to TUI after many attempts. My wife is now talking to a lovely lady called Dawn.

She has told us our refund will be back in the bank within 28 days.

28 days !!! Never takes that long to take our money. We haven't received the promised credit refund email even though we should have traveled on the 16th April. At least we are getting it back.

A tip for everyone. 

Ring 0203 4512868, press option 1 if you booked In a shop then option one again. This option is for payments but we got through straight away.

Hope everyone is well and hope this helps 👍👍

We have just got through to TUI after many attempts. My wife is now talking to a lovely lady called Dawn.

She has told us our refund will be back in the bank within 28 days.

28 days !!! Never takes that long to take our money. We haven't received the promised credit refund email even though we should have traveled on the 16th April. At least we are getting it back.

A tip for everyone. 

Ring 0203 4512868, press option 1 if you booked In a shop then option one again. This option is for payments but we got through straight away.

Hope everyone is well and hope this helps 👍👍

16 hours ago, howmuch! said:

Calton - £100 a great bargain. Hope you realise of course that you have set the benchmark for future cruises 🤣

 

(well that's what would happen in our house}

 

 

It does worry me that she who must be obeyed will only want a balcony in the future. I feel lots of overtime needs to be done 😂

2 hours ago, Vitalsign said:

 Well done - good deal

however it wouldn't do for us as we never spend much time on the balcony so have stopped booking them and a large ship full of children/teenagers is a no no for us too

 

It is the first balcony we have booked die to the price. We normally go for outside. It was only another £100 each, so a good time to try it out 👍

Yes I got the drinks and tips. We looked at the 4th Feb 2021, two weeks on the Dream. It was £6300 for a balcony cabin with the premium all inclusive !!

We saw the offer on Cruise 1st for one week but we made it two weeks and friends wool be on their first ever cruise !!

22 hours ago, Pensioncruiser said:

Only ever cruised with Thomson Marella, just love the onboard staff, we are already looking at other lines in particular Celebrity. 

We have booked celebrity for next February. Same price as Marella but I've got an infinite veranda on the edge 😁

This is what they sent !!

this is a truly extraordinary situation we understand that you may not be able to think about your next holiday at the moment. We're therefore offering you a refund credit for your holiday impacted by COVID-19. And, as a thank you for being a valued customer we would like to give you up to an extra 20% on us, as a separate booking incentive to help you find your next package holiday. Because you booked a package holiday, your refund credit will carry the same ATOL protection as your original holiday booking. You can therefore be confident that you have financial security. If for any reason you don't book an alternative holiday, we can change your refund credit to cash, 12 months from your original departure date. We'll refund you using your original payment method. For even more choice when you change your holiday, we'll also give you a separate booking incentive up to an extra 20% of the value of your refund credit. It's important to note that the separate booking incentive isn't financially protected.

What do you need to know? • Your re •

Just received an email from them, offering a credit plus 20 percent. It's valid until October 2021 !!

We have booked another cruise for next year but with celebrity. Same price as Marella but on the Edge with a balcony cabin.

I don't think TUI have handled it well with regards to incentives and pricing of future cruises.

We should be on the plane to Oman at this very moment.

We still haven't had a phone call from TUI. I have now been on hold for over an hour, trying to get a refund. Has anyone else had a refund for this cruise ??

My wife called into the TUI shop today. They told her we would know more in ten days.

They couldn't give her any more information other than that. 

Doesn't sound promising !!