I received an email From Virgin Voyages that my October 9, 2022 7-day cruise on the Reliant Lady cruise ship had been cancelled. The email included a link for "more information" which didn't work, so I found more information on their website. They were offering a 200% credit to book on another sailing and had a form to fill out on their website, the form did not work. I then tried to call them and was on hold for 4 hours and abruptly disconnected saying "hold time exceeded the maximum". I then tired the "Chat with Us' feature on their website (virginvoyages.com) and it said there were no agents available right now and directing you back to the phone number that nobody answers. I sent the company a tweet with all of my struggles and they suggested that I send an email to sailorservices@virginvoyages.com which I have done but have never received a response. I finally resorted to calling my Travel Agent who booked the cruise and she tried calling Virgin Voyages while I held on the phone for 4.5 hours and she tried and tried but could not get through to Virgin Voyages Travel Agent Support Desk. My travel agent eventually gave up and told me she didn't know what to tell me, she tried! I've spent two full days trying to deal with this mess and have gotten absolutely NOWHERE!