I did ask for side by side 2 bedroom suites they said they could not do based on the number of guest I have on the reservation. They did suggest that all 8 of us could fit in one 2 bedroom suite. I have escalated this to their corporate customer relation team and am waiting to hear from them. I was told they would refund by $2000.00 deposit if I didn’t decide by the 26th but I have had that pushed back till the 3rd as I am waiting for options from others at RCCL.
I am am finding the whole experience very frustrating! We book the 4 bedroom presidential suite, the largest suite on the ship, it had a hot tub, Hugh outside dinning table, large common are and yes 4 separate bedrooms also you are supposed to be escorted on the ship by a sr. Officer. I would go as far as to say this would have been a once in a life time experience for our family. To be treated as though we are being unreasonable is totally unbelievable.
Very short sighted by Royal because we cruise often and have cruised with them 4 or 5 times already with 4 or 5 cabins each time. If this dose not work out we will be building a relationship with the other line we have used.