Jump to content

Where can I find the terms and conditions of the free UDP...


JessLCH
 Share

Recommended Posts

that I booked on 4/20/15? We have 4 cabins booked, each with 2 pax per cabin EXCEPT one cabin has a 3rd pax (child, age 7). With all the dining changes I can't keep track of what we are supposed to get. I THINK the 3rd pax is included in UDP when we booked as well as the 18% gratuity. I do not want to get onboard and be told something different. Our cruise isn't until next March. I would love to have something with the terms and conditions from when I booked printed up so I can keep it with my travel docs. With the dining program constantly changing, I want something in writing outlining what we booked. Thanks for any help.

Link to comment
Share on other sites

that I booked on 4/20/15? We have 4 cabins booked, each with 2 pax per cabin EXCEPT one cabin has a 3rd pax (child, age 7). With all the dining changes I can't keep track of what we are supposed to get. I THINK the 3rd pax is included in UDP when we booked as well as the 18% gratuity. I do not want to get onboard and be told something different. Our cruise isn't until next March. I would love to have something with the terms and conditions from when I booked printed up so I can keep it with my travel docs. With the dining program constantly changing, I want something in writing outlining what we booked. Thanks for any help.

 

From NCL WEBSITE

 

These rules applies only for booking 6/1/15 - 7/31/15 11:59 pm , rules are different in January, February March ,April and May

 

Terms & Conditions

 

Booking Window: 6/1/15 - 7/31/15 11:59 pm EST

Applicable Sailings: 3-16 day sailings

 

*Pride of America sailings are not eligible for the offer. Norwegian Sky sailings beginning January 1, 2016 are not eligible for the offer.

Offer is for New Individual FIT Reservations, New Group Delegates and FS bookings.

Qualifying New Individual FIT reservations can be moved into an existing traditional or FS Group and count towards Tour Conductor Credits.

Offer is combinable with existing group block rates. RQs are not applicable unless RQ reservation converted to OF or BK status within the promotional booking window.

Promotion can not be held as group block.

Singles paying 200% of voyage fare qualify.

Guest cannot substitute or customize this offer. All Guests in stateroom must choose same offer.

Government Taxes, Port Expenses & Fees, discretionary onboard service charges and are additional.

Cancellation Fees also apply based on the Booking/Sailing date; therefore, Norwegian Cruise Line strongly recommends the purchase of Travel Protection on all bookings.

Not applicable to Chartered Dates and Group Types: CMI OP EVENT, CMI OP LG EVENT, INCREG & INCLARGE

This is a cruise only offer. This promotion is not applicable on the land portion of Cruisetours or BUNDLES.

Offer and combinability with other promotional offers is subject to change at any time per Norwegian Cruise Line's discretion. Other restrictions may apply.

Applicable to NCLMIAMI, NCLINTL, AUSTRALIA, and NCL BRAZIL. Not applicable to CE and UK offices.

 

Ultimate Beverage Package:

Applicable to guests 1-2 on the reservation.

Guest must be at least 21 years of age at time of sailing to qualify for the Ultimate Beverage Package. Guests under 21 will receive the soda package.

Variety of spirits and cocktails, wines by the glass and bottled or draft beer up to $11. Includes fountain soda and juice, and non-alcoholic beer.

A 20% discount will be given on bottles of wine (champagne and sparkling included) purchased on board, Applicable taxes, US and VAT may apply based on certain destinations.

Does not apply to the Ice Bars.

Does not include room service, package sales, bottled water, ship specific promotions or beer buckets, designated super premium brands (subject to change), bottled wine, mini bar purchases, fresh squeezed juices, Lavazza coffee beverages, wine dispenser, energy drinks or vending machines.

Guest is responsible for 18% gratuities & service charges on the retail value of the Ultimate Beverage Package prior to cruise.

 

Soda Package:

Applicable to guests 1-2 on the reservation.

Guest may obtain fountain soda at any bar, lounge or restaurant throughout the duration of the cruise.

Guest is responsible for 18% gratuities & service charges on the retail value of the Soda Package prior to cruise.

 

Ultimate Dining package:

Applicable to guests 1-2 on the reservation 3 years of age or older.

Ultimate Dining Package available at specialty restaurants.

Does not include beverages or gratuities.

Includes add-ons in Le Bistro such as Fruit de Mer, Lobster and Cote De Boeuf. Does not apply to Special Occasion Menus e.g. New Year's, Christmas, Valentines day, etc.

$10 per each additional main course will be charged in Le Bistro & Cagney’s.

A 25% Discount applies on a la carte priced restaurants Bayamo and Ocean Blue.

A 25% Discount applies to all Entertainment based dining(Murder Mystery, Cirque Dreams & Dinner, Illusionarium, Supper Club, Wine Lovers, and Pajama Jam).

Spiegel tent/Illusionarium Chef’s Table, Jazz Brunch, Carlo’s Bakery items, Ice Cream Bar and Gelato are not included.

Guest is responsible for 18% gratuities & service charges on the retail value of the Ultimate Dining Package prior to cruise.

 

Dining Credit:

$50 dining credit per person for guests 1 -2 on the reservation.

Guest is responsible for 18% gratuities & service charges on specialty dining once on board.

Dining credit can be used towards specialty dining gratuities.

 

Internet Package:

Inside and studios:

100 minute internet package.

Oceanview and above categories:

250 minute internet package.

 

One login per stateroom.

On Breakaway, stateroom receives an internet package of 100/250 minutes or 300/1000 MB of data respectively.

Internet package includes activation fee.

 

Shore Excursion Credit Offer:

Inside and studios:

$50 credit per port, per stateroom.

Oceanview and above categories:

$75 credit per port, per stateroom.

 

Limit 4 ports.

Shore excursion credit is applicable for each port, and is not transferable to other ports. Use the credit or lose it.

Does not include embarkation and debarkation ports. Overnight stays count as one port, except Bermuda sailings which can receive up to 3 days of shore excursion credit.

Shore excursion credit can only be redeemed by calling 1-866-625-1167 or booking onboard.

Shore excursion credit has no monetary value, is non-refundable and non-transferable.

 

Family & Friends Savings:

Government Taxes, Port Expenses & Fees, and discretionary onboard service charges are additional.

Offer valid for guests 3-8 sharing a stateroom with guests 1-2 paying full fare.

Family & Friends Sail Free dates are subject to change at any time without notice.

Family & Friends at 50% off:

Standard Deposit required.

50% discount is off of the prevailing fares.

Free Family & Friends:

No deposit is required for guests sailing in third through eighth berth.

 

IMPORTANT NOTICE: Norwegian Cruise Line reserves the right to charge a fuel supplement without prior notice should the closing price of West Texas Intermediate Fuel increase above $65 per barrel on the NYMEX (New York Mercantile Exchange Index).

In the event a fuel supplement is charged, Norwegian Cruise Line will have sole discretion to apply the supplementary charge to both existing and new bookings, regardless of whether such bookings have been paid in full. Such supplementary charges are not included in the cruise fare. The fuel supplement charge will not exceed $10.00 per passenger per day.

Norwegian Cruise Line is not responsible for typographical errors or omissions. Ships’ registry: BAHAMAS and UNITED STATES OF AMERICA. ©2015 NCL Corporation Ltd

 

Grid below reflects the gratuities guest is responsible for based on number of cruise nights.

When booking a Haven or Suite category, gratuities related to the dining, beverage and soda packages are included.

 

Guest Gratuities Per Person

Nights Ultimate Dining Ultimate Beverage Soda Package

 

3 $10.62 $31.86 $3.51

4 $13.32 $42.48 $4.68

5 $16.02 $48.60 $5.85

6 $18.72 $58.32 $7.02

7 $21.42 $68.04 $8.19

8 $24.12 $77.76 $9.36

9 $26.82 $87.48 $10.53

10 $29.52 $97.20 $11.70

11 $32.22 $106.92 $12.87

12 $34.92 $116.64 $14.04

13 $37.62 $126.36 $15.21

14 $40.32 $136.08 $16.38

15 $43.02 $145.80 $17.55

16 $45.72 $155.52 $18.72

 

 

 

Reduced Deposit:

Valid: 6/1/2015-6/30/2015

Applicable Sailings: All 2015 sailings

Offer is for New individual FIT Reservations and New Group and FS Delegates booked outside of finalization. RQs are not applicable unless they convert to OF or BK within the booking window.

Qualifying new individual reservations can be moved into existing group and count towards Tour Conductor Credits. Promotion can not be held as group block.

Reduced Deposit is 50% off the standard deposit. Reduced Deposit does not apply to Haven and S1 categories.

Reservation must be assigned with names. Guests who cancel and rebook must accept this promotion's Terms and Conditions.

For reduced deposit reservations cancelled during deposit fee period, fee amount will be assessed in line with terms of booked promotion

Edited by Orleanscruiser
Link to comment
Share on other sites

These are the TOC for bookings June 1 and after. Our booking was made in April under the freestyle choice that expired April 30, I believe. I do believe gratuities and 3rd pax were included which is why I am now trying to find it in writing since it is CONSTANTLY changing.

Link to comment
Share on other sites

These are the TOC for bookings June 1 and after. Our booking was made in April under the freestyle choice that expired April 30, I believe. I do believe gratuities and 3rd pax were included which is why I am now trying to find it in writing since it is CONSTANTLY changing.

 

Our booking was made on April 20 if that helps any.

Link to comment
Share on other sites

These are the TOC for bookings June 1 and after. Our booking was made in April under the freestyle choice that expired April 30, I believe. I do believe gratuities and 3rd pax were included which is why I am now trying to find it in writing since it is CONSTANTLY changing.

sorry this is the one I have we have booked early April but I think It was extended until May

 

Freestyle Choice Spectacular

Up to $2090 in value per stateroom (based on 7 night itinerary)

 

Booking Window: 3/1/15 - 4/6/15 11.59pm EST

 

Product Ultimate Beverage Package/Air Credit* Ultimate Dining Package* Up to $300 OBC Pre-paid Gratuities*

Haven/Suites All 4 Choices Included

Europe Choose Any 1

Hawaii Choose Any 1

Transatlantics, Repos, Panama Canals Choose Any 1

All Itineraries Choose Any 1

 

*Available for Ocean View and above categories only

 

Terms and Conditions:

 

Valid for all guests in the stateroom.

Valid on 3+ day sailings.

Mini suites do not fall under the Haven/Suites category.

Offer is for New Individual FIT Reservations, New Group Delegates or FS bookings.

Qualifying New Individual FIT reservations can be moved into an existing traditional or FS Group and count towards Tour Conductor Credits.

Offer is combinable with existing group block rates. RQs are not applicable unless RQ reservation converted to OF or BK status within the promotional booking window.

Promotion can not be held as group block.

Singles paying 200% of voyage fare qualify.

Guest cannot substitute or customize this offer.

Government Taxes, Port Expenses & Fees, and discretionary onboard service charges are additional.

Cancellation Fees also apply based on the Booking/Sailing date; therefore, Norwegian Cruise Line strongly recommends the purchase of Travel Protection on all bookings.

Not applicable to Chartered Dates and Group Types: INCREG & INCLARGE

Offer combinability with other promotional offers is subject to change at any time per Norwegian Cruise Line discretion. Other restrictions may apply.

Applicable to NCLMIAMI, NCLINTL, AUSTRALIA, and NCL BRAZIL . Not applicable to CE and UK offices.

 

Ultimate Beverage Package:

*Available for Ocean View and above categories only

Variety of spirits and cocktails, wines by the glass and bottled or draft beer up to $10. Includes fountain soda and juice, Non-alcoholic beer is included.

Ultimate beverage package option includes 18% gratuity on the package.

Ultimate beverage option is only available for guests 25 and older on any sailing from 3/1 - 4/15.

A 20% discount will be given on bottles of wine (champagne and sparkling included) purchased on board, Applicable taxes, US and VAT may apply based on certain destinations.

Does not apply to the Ice Bars. Variety of spirits, cocktails, wines by the glass and bottled or draft beer over $11.

Does not include room service, package sales ,bottled water, ship specific promotions or beer buckets, designated Super Premium brands (subject to change), bottled wine,

mini bar purchases, fresh squeezed juices, Lavazza Coffee beverages, wine dispenser, energy drinks or vending machines.

All 3-8 guests above the age of two will receive a soda package.

For all Pride of America, Transatlantics, Repos, and Panama Canals air credit will replace the ultimate beverage package.

 

Air Credit:

*Available for Ocean View and above categories only

For all Pride of America, Transatlantics, Repos, and Panama Canals air credit will replace the ultimate beverage package.

Per person round trip air credit value: Outside $50, Balcony $75, Mini Suite $100, Suite/Haven $200, Garden Villa $500

AUSTRALIA, NCL BRAZIL and NCLINTL offices will forgo aircredit option.

 

Ultimate dining package:

*Available for Ocean View and above categories only

Unlimited dining at specialty restaurants.

Dining Package excludes Chefs Table, Ocean Blue, Carlos Bakery items, Ice Cream Bar, and Gelato.

A la carte priced restaurants are excluded (i.e. Sushi, Raw Bar, Noodle Bar and Ocean Blue Waterfront).

Entertainment based dining is excluded (Cirque shows, Second City Lunches, Nick Breakfasts, Wine Lovers, Illusionarium).

The A la carte venues and Ocean Blue are not included in the UDP, but will be discounted 20% for those who choose the package.

Entertainment based and Chefs Table dining will not be discounted.

Additional main courses in Cagney's, Le Bistro, and Jefferson's Bistro will be charged at $10.00 per person.

Guests who chose the UDP can reserve the embarkation day performances at no additional cost.

 

Kids Savings:

Kids Sail Free on select sailings, Kids are 50% off all other applicable dates

Government Taxes, Port Expenses & Fees, and discretionary onboard service charges are additional.

Offer valid for third through eighth guest sharing a cabin with the first and second guest paying full fare.

This is a cruise only offer. This promotion is not applicable on Cruisetours or BUNDLES.

 

50% off Kids:

Standard Deposit required

Kids Sail Free:

No deposit is required for guests sailing in third through eighth berth.

 

Onboard credit offer:

Per stateroom in U.S. Dollars and will be applied to 1-2 guests on the reservation.

$25 OBC for Studio and Insides, $50 OBC for Oceanviews, $75 Balconies, $100 Mini Suites, $200 for Suites, and $300 OBC for Havens per stateroom

Onboard credit has no monetary value and is non-transferable. It may not be used toward onboard service charges or pre-purchased activities.

 

Free Pre-Paid Gratuities

*Available for Ocean View and above categories only

Prepaid gratuities, otherwise referred to as "Service Charges," applicable to the 1st and 2nd guest in the stateroom 3 years of age and up.

Offer not applicable to guests 3-8.

Guests are responsible for onboard gratuities applicable to all other shipboard purchases.

Offer has no cash value and cannot be disputed.

 

IMPORTANT NOTICE: Norwegian Cruise Line reserves the right to charge a fuel supplement without prior notice should the closing price of West Texas Intermediate Fuel increase

above $65 per barrel on the NYMEX (New York Mercantile Exchange Index).

In the event a fuel supplement is charged, Norwegian Cruise Line will have sole discretion to apply the supplementary charge to both existing and new bookings, regardless of whether such bookings have

been paid in full. Such supplementary charges are not included in the cruise fare. The fuel supplement charge will not exceed $10.00 per passenger per day

Norwegian Cruise Line is not responsible for typographical errors or omissions. Ships registry: BAHAMAS and UNITED STATES OF AMERICA. ©2015 NCL Corporation Ltd

Edited by Orleanscruiser
Link to comment
Share on other sites

Thank you again but these are TOC for march thru April 6. Our booking was made on APRIL 20. I am trying to find TOC that are relevant to our booking date.

 

If anyone can direct me to finding this info for this booking date I would be most appreciative. I have done several searches on my own with no luck.

Link to comment
Share on other sites

that I booked on 4/20/15? We have 4 cabins booked, each with 2 pax per cabin EXCEPT one cabin has a 3rd pax (child, age 7). With all the dining changes I can't keep track of what we are supposed to get. I THINK the 3rd pax is included in UDP when we booked as well as the 18% gratuity. I do not want to get onboard and be told something different. Our cruise isn't until next March. I would love to have something with the terms and conditions from when I booked printed up so I can keep it with my travel docs. With the dining program constantly changing, I want something in writing outlining what we booked. Thanks for any help.

 

Call the TA or PCC who you used to book the cruise and ask them for it. This is part of the job that they are being paid to do on your behalf...don't hesitate to ask them.

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • ANNOUNCEMENT: Set Sail on Sun Princess®
      • Hurricane Zone 2024
      • Cruise Insurance Q&A w/ Steve Dasseos of Tripinsurancestore.com June 2024
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...